Search results for: 'agents of changes'

The Frost & Sullivan research service discusses the cell and gene therapy (CGT) market and highlights some key roadblocks in viral vector manufacturing. While many CGT candidates exist in the pipeline, there is a huge capacity deficit that the industry is collaboratively trying to address. Scalability, costs, reproducibility, and overall process ef...

Unlike other areas in financial services, the insurance market has not been remarkably disrupted by innovative technologies and new business models until now. While the pace of innovation is rapid in financial services, insurance is still a complex and a highly regulated market. However, it appears to be at a point of articulation, as stakeholders ...

The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

Technological advances and artificial intelligence capabilities in advanced unmanned aircraft systems (UAS) or drone platforms are among the main drivers decreasing the cost of drone programs and boosting their demand from law enforcement agencies globally. Law enforcement and public safety agencies can use drones for various purposes, such as sear...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

Industrial artificial intelligence (AI) has emerged as a transformative force in manufacturing and process industries, revolutionizing traditional approaches to automation, process optimization, and decision-making. The technology's impact spans 3 core application domains: Product Innovation, enabling value creation through AI-enhanced products and...

Vulnerabilities are errors or weaknesses within a software program, network, application, or endpoint that enable an unauthorized user to access sensitive data, gain control, or deny access to authorized users. At a high level, Frost & Sullivan defines vulnerability management (VM) as a platform that offers vulnerability assessment, prioritization,...

The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. When interest rates drop, consumers have more buying power. In the BFSI industry, this impacts growth in consumer spending for big-ticket items, such as houses and cars, often requiring lo...