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This report provides a comprehensive analysis of the global operational technology (OT) cybersecurity market from 2024 to 2030, focusing on the accelerating convergence of IT, OT, and IoT in critical infrastructure. It covers 4 verticals—utilities, transportation and aviation, manufacturing, and industrial sectors such as oil, gas, and mining—acros...

This study provides a comprehensive overview of the low-carbon cement and concrete landscape, examining the industry’s emissions profile, the central role of clinker, and the technical and performance implications of its substitution. It maps global cement and concrete market structures, production capacities, geographic demand trends, and evolving...

This report provides a comprehensive evaluation of emerging technologies, system architectures, and techno-economic dynamics shaping the global Power-to-X landscape. Covering Power-to-Hydrogen, Power-to-Gas, Power-to-Liquid, Power-to-Chemicals, and Power-to-Mobility pathways, the study examines how renewable electricity can be transformed into hydr...

The specialty chemicals industry in the Middle East and North Africa (MENA) is transitioning into a new phase of development. While the region has long established global competitiveness in upstream petrochemicals, downstream intermediate and specialty segments remain partially developed and, in several cases, import dependent. Accelerating investm...

The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...

Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...

This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...

Frost & Sullivan hosted a number of top-end-user companies across various industries, including retail, finance, healthcare, and automotive, as well as solution providers and consulting thought leaders. The audience was consistently engaged in highly energized discussions, sharing challenges and best practices to enhance their contact centers and a...