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15 Sep 2010  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...
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09 Feb 2012  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
Onshore, Offshore, and Home-agent Strategies
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...
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04 Aug 2021  |  Global  |  Technology Research
Emerging Opportunities for Robotic Arms in Manufacturing
Collaborative Robots, 3D Vision, and Advanced Gripper Technologies to Broaden Application Scope
A robotic arm is a programmable mechanical arm that consists of actuators placed at the joints to enable different functions and handle varying payloads, similar to how the human arm works. Some common activities performed by robotic arms include: picking and placing, sorting, welding, screwing, machine tending, painting, and injection molding. In ...
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30 Sep 2022  |  Global  |  Customer Research
CX Investments in the Manufacturing Industry 2022
Acceleration to Hybrid, Flexible, and Highly Secure Models
Improving customer experience (CX) ranks as the top corporate objective for the third year, followed closely by improving brand equity. Customer relationships are top of mind for manufacturers in 2022 as maintaining brand loyalty becomes increasingly complex, with the world quickly moving to digital channels. Companies are shifting from remote w...
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27 Oct 2022  |  Global  |  Market Research
Global Digital Risk Protection—Forecast to 2026
Rapid Digital Transformation of Businesses and Evolving Threat Landscape Drive Future Growth Potential of Global DRP
Demand for digital risk protection (DRP) solutions has skyrocketed with the rise in cyberattacks targeting an organization’s brand equity, customers, and employees. The COVID-19 pandemic accelerated the shift to remote work environments, causing many organizations to rush digital transformation initiatives, such as cloud migration, leading to incre...
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03 Nov 2022  |  Global  |  Market Research
Global Flooring Materials Market Growth Opportunities
eCommerce Platform Utilization Enhances Customer Acquisition and Branding
Flooring materials include any finished material covering a subfloor structure. As the largest surface in the home or office, flooring can enhance the ambiance. Several factors influence the flooring materials market worldwide, including sustainability, innovations, and geopolitical uncertainties. The growing population and rapid urbanization dr...
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30 Dec 2022  |  Global  |  Market Research
Insights for CISOs—Secure Messaging Solutions
Transformational Growth in Digitalization and its Impact on Communication for Business Needs
Business productivity practices have changed dramatically over the past several years. This is attributed to the move to a remote workforce and the accelerated digital transformation of enterprises. Communication is an essential component of business efficiency. Enterprise messaging integrates different types of virtual communication required for b...
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28 Apr 2023  |  North America  |  Market Research
How Generative AI is Transforming Digital Content Services
ChatGPT Sparks Public Awareness of and Growth Opportunities for AI Platforms, Start ups, Cloud Providers, and Dataset Vendors
From its conception in the 1950s to early 2023, artificial intelligence (AI) underwent a series of improvements, from machine learning (ML) to deep learning (DL), which enabled it to mimic human responses (conversational AI), identify images (computer vision), and generate digital text, images, audio, and video, among other content types (generativ...
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02 Feb 2018  |  Global  |  Market Research
Growth Opportunities for Video Conferencing in Huddle Rooms, Global, Forecast to 2022
Looking Beyond the Hype
Huddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this marke...
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12 Jul 2016  |  Asia Pacific  |  Market Research
Analysis of the APAC Health Information Exchange Market
This research service analyzes the health information exchange (HIE) market in Asia-Pacific. Driven primarily by governments, the region is embarking on the next phase of healthcare IT transformation, investing in decentralizing patient information by enabling data exchange among established electronic medical record (EMR) and electronic health rec...
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Special Price $3,712.50 save 25 %