Search results for: 'experiment'

19 Oct 2020  |  Global  |  Market Research

Digital Transformation Initiatives Post Pandemic to Drive Marginal Growth in the Global Airport Self-service Market, 2025

Off-airport Check-in, Mobile, and Web Solutions to Present New Growth Opportunities

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The airport self-service market is poised to witness the advent of latest solutions that improve passenger experience and process efficiency of airports. This study covers the global market and provides a 6-year forecast from 2020 to 2025. The total self-service market was worth $981.7 million in 2019 and, considering the impact of Coronavirus 2019...

The aviation satcom market is poised for improved flight operations and connectivity that will improve passenger experience, enhance safety, and increase the efficiency of flight operations of airlines. This study covers the global aviation sitcom market and provides a 10-year forecast from 2020 to 2030. The total aviation satcom market was worth $...

This industry insight covers the opportunity for 5G in relation to the industry-wide adoption of virtual reality (VR) and augmented reality (AR) technology in select use cases. The insight seeks to answer the following questions: What is the status of global 5G deployments? How will 5G help VR/AR technology applications? What are the challenges and...

New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

Next-generation catalyst technologies are transforming chemical manufacturing by enabling sustainable, low-carbon, and energy-efficient process pathways across industries such as energy, chemicals, materials, and advanced manufacturing. Catalysts are central to accelerating the transition toward decarbonized industrial systems, supporting applicati...

Passenger flow management includes digital solutions that airports use to ensure a seamless passenger experience across touchpoints, reduce wait times, and increase dwell times to improve airports non-aeronautical revenue. Airports had been experiencing an increase in passenger traffic until the COVID-19 pandemic roiled the travel industry. The p...

5G represents a fundamental shift in communication network architectures and will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will provide communications service providers (CSPs) a potent combination of network capabilities and flexible ...