Digital Transformation Initiatives Post Pandemic to Drive Marginal Growth in the Global Airport Self-service Market, 2025

Digital Transformation Initiatives Post Pandemic to Drive Marginal Growth in the Global Airport Self-service Market, 2025

Off-airport Check-in, Mobile, and Web Solutions to Present New Growth Opportunities

RELEASE DATE
19-Oct-2020
REGION
Global
Research Code: MFAE-01-00-00-00
SKU: AE01430-GL-MT_24868

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Description

The airport self-service market is poised to witness the advent of latest solutions that improve passenger experience and process efficiency of airports. This study covers the global market and provides a 6-year forecast from 2020 to 2025. The total self-service market was worth $981.7 million in 2019 and, considering the impact of Coronavirus 2019 (COVID-19), is expected to expand at a compound annual growth rate (CAGR) of 0.3% through 2025. This research covers self-service check-in systems, self-service bag drop systems, self-boarding, and self-service security and immigration systems which are widely adopted at airport passenger touch points. The self-service check-in segment has the highest market share, followed by bag drop, boarding, and security and immigration. Major growth will be observed in the North America, Europe and Asia-Pacific (APAC) regions during the forecast period.

Major airports across the globe have reached their maximum capacity and are facing capacity constraints. Large numbers of congested airports are in the process of expansion or have long-term plans to expand their infrastructure. Major airports are also focusing on digital transformation, which will help them to improve their process efficiency. However, the COVID-19 pandemic has led to a liquidity crisis at airports, which in turn has halted expansion plans and forced airports to realign their digitalization journey. The pandemic has severely lessened passenger traffic at airports reducing congestion, but health regulatory guidelines such as social distancing and contactless travel will strain capacity even amidst such reduced traffic. This provides an opportunity for self-service solution providers to deliver new, tailor-made self-service solutions as per the requirements of airports. These solutions will not only help improve process efficiency but will also enhance passenger experience and ensure the maintenance of high standards of health and safety. Leading vendors in the airport self-service market are pivoting their focus on enabling a contactless experience by integrating new technologies like biometrics, near field communications (NFC), robotics, cyber security, and blockchain, and on delivering them within a short timeframe. The market leaders are also partnering with start-ups and developing a complete portfolio of self-service solutions. Additionally, new entrants are bringing innovations and utilizing new technologies to enable a seamless and touchless experience. In the coming years, the increase in usage of self-service solutions will automate passenger processes across multiple touch points, leading to an increase in collection of sensitive passenger data. All stakeholders (airports, airlines, and solution providers) involved need to ensure fair and transparent use of such critical data. Vendors need to develop their solutions with a security-first approach and ensure adherence to local and global data regulations.

Key Issues Addressed

  • What is the current status of the market? How is the market segmented and how will it progress over the forecast period?
  • How will the COVID-19 pandemic affect the market and what will be the key implications? What will be the strategy changes expected at airports?
  • What are the prevalent technological and market trends? How will these play a key role in shaping the future of the airport self-service market?
  • Who are the major solution providers and what are their key focus areas? How can they navigate an uncertain period post COVID-19 pandemic?
  • Who are the key start-ups and how are they disrupting the market?

Author: Waseem Ahmed Khan

RESEARCH: INFOGRAPHIC

This infographic presents a brief overview of the research, and highlights the key topics discussed in it.
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Table of Contents

Key Findings

Market Engineering Measurements

CEO’s Perspective

Market Definitions

Key Questions This Study Will Answer

Self-Service—Passenger Journey

Airport Self-Service Ecosystem

Stakeholders in the Airport Self-Service Ecosystem

COVID-19 Impact

Impact on Stakeholders

COVID-19 Impact on Airports—Future Outlook

Market Segmentation

Market Drivers

Drivers Explained

Market Restraints

Restraints Explained

Growing Demand Leading To Infrastructure Constraints

Data Protection & Privacy Regulations

Digitalization of Airports

Biometrics

Near Field Communications (NFC)

Robotics

Cyber Security

Blockchain

Case Studies

Market Engineering Measurements

Forecast Assumptions

Revenue Forecast

Revenue Forecast Discussion

Percent Revenue Forecast by Region

Revenue Forecast by Region

Revenue Forecast Discussion by Region

Revenue Forecast by Vertical Market

Revenue Forecast Discussion by Vertical Market

Market Share

Market Share (continued)

Competitive Environment

Top Competitors

Competitive Factors and Assessment

Mergers and Acquisitions

Competitor Profile—SITA

Competitor Profile—Collins Aerospace

Competitor Profile—Amadeus

Competitor Profile—Innovation Travel Solution

Competitor Profile—Embross

Competitor Profile—IER

Competitor Profile—Materna IPS GmbH

Competitor Profile—Vision-Box

Competitor Profile—Elenium Automation

Key Start-ups

Transformation in the Passenger Processing Ecosystem, 2019

Growth Opportunity 1

Growth Opportunity 2

Growth Opportunity 3

Strategic Imperatives for Success and Growth

Self-Service Check-In—Revenue Forecast

Self-Service Check-In—Forecast Discussion

Self-Service Bag Drop—Revenue Forecast

Self-Service Bag Drop—Forecast Discussion

Self-Service Boarding—Revenue Forecast

Self-Service Boarding—Forecast Discussion

Self-Service Security & Immigration—Revenue Forecast

Self-Service Security & Immigration—Forecast Discussion

The Last Word—3 Big Predictions

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

Related Research
The airport self-service market is poised to witness the advent of latest solutions that improve passenger experience and process efficiency of airports. This study covers the global market and provides a 6-year forecast from 2020 to 2025. The total self-service market was worth $981.7 million in 2019 and, considering the impact of Coronavirus 2019 (COVID-19), is expected to expand at a compound annual growth rate (CAGR) of 0.3% through 2025. This research covers self-service check-in systems, self-service bag drop systems, self-boarding, and self-service security and immigration systems which are widely adopted at airport passenger touch points. The self-service check-in segment has the highest market share, followed by bag drop, boarding, and security and immigration. Major growth will be observed in the North America, Europe and Asia-Pacific (APAC) regions during the forecast period. Major airports across the globe have reached their maximum capacity and are facing capacity constraints. Large numbers of congested airports are in the process of expansion or have long-term plans to expand their infrastructure. Major airports are also focusing on digital transformation, which will help them to improve their process efficiency. However, the COVID-19 pandemic has led to a liquidity crisis at airports, which in turn has halted expansion plans and forced airports to realign their digitalization journey. The pandemic has severely lessened passenger traffic at airports reducing congestion, but health regulatory guidelines such as social distancing and contactless travel will strain capacity even amidst such reduced traffic. This provides an opportunity for self-service solution providers to deliver new, tailor-made self-service solutions as per the requirements of airports. These solutions will not only help improve process efficiency but will also enhance passenger experience and ensure the maintenance of high standards of health and safety. Leading vendors in the airport self-service market are pivoting their focus on enabling a contactless experience by integrating new technologies like biometrics, near field communications (NFC), robotics, cyber security, and blockchain, and on delivering them within a short timeframe. The market leaders are also partnering with start-ups and developing a complete portfolio of self-service solutions. Additionally, new entrants are bringing innovations and utilizing new technologies to enable a seamless and touchless experience. In the coming years, the increase in usage of self-service solutions will automate passenger processes across multiple touch points, leading to an increase in collection of sensitive passenger data. All stakeholders (airports, airlines, and solution providers) involved need to ensure fair and transparent use of such critical data. Vendors need to develop their solutions with a security-first approach and ensure adherence to local and global data regulations.--BEGIN PROMO--

Key Issues Addressed

  • What is the current status of the market? How is the market segmented and how will it progress over the forecast period?
  • How will the COVID-19 pandemic affect the market and what will be the key implications? What will be the strategy changes expected at airports?
  • What are the prevalent technological and market trends? How will these play a key role in shaping the future of the airport self-service market?
  • Who are the major solution providers and what are their key focus areas? How can they navigate an uncertain period post COVID-19 pandemic?
  • Who are the key start-ups and how are they disrupting the market?

Author: Waseem Ahmed Khan

More Information
No Index No
Podcast No
Author Abhilash Varkey Abraham
Industries Aerospace, Defence and Security
WIP Number MFAE-01-00-00-00
Is Prebook No
GPS Codes 9000-A1