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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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14 Jul 2023  |  Global  |  Market Research
Global Next-generation Firewall—Forecast to 2027
Cloud Adoption Dictates Future Growth Potential of Global NGFW
Much like conventional firewalls, next-generation firewalls (NGFWs) filter network traffic based on predetermined security rules but have evolved to include granular application-layer visibility and control capabilities, enabling organizations to examine data traffic more deeply. With the traditional security perimeter of organizations slowly disap...
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19 Nov 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Energy Industry 2024 to 2025
Customer Perspectives
The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...
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01 Aug 2009  |  Asia Pacific  |  Market Research
Southeast Asia Oleochemicals Market
Slides 1 to 120 provide the current and future trends of the oleochemicals market for Southeast Asia from 2008 to 2015. In this study, the base year is 2008, and the forecast period is from 2009 to 2015. The study comprises of oleochemicals such as fatty acids, fatty alcohol and refined glycerin. The fatty acid and fatty alcohol markets are current...
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11 Oct 2001  |  Global  |  Strategic Forecasting
Optical Cross Connects (OXC) in Long Haul and Metropolitan Networks (Worldwide)
OXCs are positioned to become a dominant and critical network element for core long haul and metro networks. This report identifies eight distinct types of OXCs and discusses which design strategies network operators will purchase and which they will not as the market grows from $300 million in 2001 to $6 billion in 2006. Market drivers and restra...
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28 Jul 2016  |  Global  |  Market Research
2030 Vision for the Aerospace Industry
Model Changes and New Market Entrants Complicate the Market
The recent reductions in oil price appear to be long-term trends, which will reduce the drive for flight efficiency. However, fuel cost is still the single most significant operating cost for airlines and will impact all modernization decisions. Despite an improving economic environment, the heady days of the mid-2000s for business aircraft will no...
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19 Nov 2019  |  Asia Pacific  |  Market Research
Car Sharing Market in China, Forecast to 2025
The Market is Shifting from Traditional to Modern Travel, with the Penetration Enabled by Mobile Internet and Electric Powertrain Solutions
The car sharing market in China has approximately 30 active operators. These companies are operated by automotive original equipment manufacturers (OEMs), transportation companies and start-ups. The top 5 operators—EVCard (by SAIC Motor Co., Ltd.), Weigongjiao (by Geely), GoFun (by Beijing Shouqi Group Co., Ltd.), MoreFun (by BAIC Mobility Co., Ltd...
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22 Sep 2023  |  Global  |  Customer Research
2023 Voice of the Enterprise Security Customer Survey Summary: Cloud Security Perceptions, Priorities, Challenges, Strategies, and Adoption
Disparities in Enterprise Cybersecurity Technology Adoption Potentially Fragment an Already Splintered Cloud Security Market
Frost & Sullivan's Voice of the Enterprise Security Customer study on cloud security is a high-level overview of trends in the cloud security sector that also groups vendors based on ranges of net promoter score (NPS). A more granular view of the survey data, including specific NPS for vendors, is available in the full version of Frost & Su...
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08 Mar 2024  |  Global  |  Market Research
Regulations and the Metaverse
Growth Opportunities in Addressing Identity and Trust Issues, with Global Comparisons
This analysis discusses questions about and compares global approaches to how regulations may or are already shaping the metaverse, and how issues of identity and trust lie below the surface. The analysis includes perspectives from the following thought leaders: Elizabeth Rothman, attorney and advisor to non-profit standards organization X Real...
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10 Dec 2025  |  Global  |  Market Research
Private 5G Network Market, Global, 2025–2029
Expanding Customer Base in New Industries Drives Transformational Growth by Increasing Both the Number of Networks Installed and the Revenue Generated
A private cellular network, or a non-public network, as defined by the 3rd Generation Partnership Project (3GPP), is an isolated network that restricts the devices that connect to it. Public cellular networks initially carried primarily voice traffic, but data traffic now dominates these networks. This includes internet access and an ever-increasin...
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