Search results for: 'value detect centers'

This study examines the global NDR market over the 2022–2030 forecast period. It finds that rising investment reflects NDR's evolution from a discretionary security enhancement into a foundational component of enterprise cyber defense, underscoring stronger buyer commitment and heightened vendor competition. Growth is driven by an expanding attack ...

04 Apr 2018  |  North America  |  Market Research

Global Pumps Market in the Oil and Gas Industry, Forecast to 2024

Oil Price Recovery will Drive the Market in the Short Term and Digital Transformation will Disrupt the Market in the Long Term

Infographics

×

Key Issues Addressed

The oil price crash had sparked economic turmoil and shaken the entire oil and gas industry value chain. Pump manufacturers were severely impacted during the price rout. As the oil price is expected to range between $60 and $70 for the year, there is increased optimism in the market. This is expected to drive a large amount of activities, especiall...

This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth opportunities in autonomous multi-agent security operations, agentic AI-driven threat investigation, AI-native data governance, infrastructure identity security, and Zero Trust network protection. It highlights innovations in AI-powered SOC platforms, de...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

Infographics

×

Key Issues Addressed

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...

Food safety has gained momentum in recent years mainly due to rising consumer awareness towards the type of food and beverage products consumed. Incidents of food recalls mainly due to contamination by microorganisms and other toxins/ chemicals that can cause foodborne illnesses have also raised the need for proper food safety measures from “farm t...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...

The impact of information technology (IT) on the manufacturing industry has been tremendous in recent times. With an increasing number of machines being connected to the Internet, data are being generated in huge volumes. Advancements in real-time data processing and predictive analytics further help in discovering newer ways of utilising the data ...

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...