Search results for: 'radar consisting services'

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

14 Oct 2021  |  Global  |  Frost Radar

Frost Radar™: Greater China Distributed Denial-of-Service (DDoS) Solutions Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Distributed Denial-of-service (DDoS) solutions are appliance-based or cloud-based solutions that can detect and mitigate a broad spectrum of DDoS attacks with high accuracy, ensuring network and business services availability and continuity. Nowadays, a customer's digital experience is pivotal to a company's success. The COVID-19 pandemic has ac...

Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

Direct-to-device (D2D) connectivity and 3GPP NTN standards are reshaping the satellite IoT market. Release 17 enabled satellite NB-IoT through standard cellular modules, SIMs, and devices. The shift to 5G New Radio NTN supports higher-throughput, delay-sensitive services, such as direct-to-smartphone voice and broadband. Integrated platforms combin...

This research service presents an overview of the automotive maintenance and repair industry in the United States. Service channels will evolve from 2015 to 2021 as small repair shops close and are replaced by franchised chains and mass merchants. Overall growth will be driven by an increasing average vehicle age. However, shops capable of repairin...

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following these, market growth for Brazil and market segments are forecasted. In addition, an in-depth analysis of the competitive situation including telecommunications...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

The robotaxi industry has moved from research and testing into early-stage commercial operations. A small number of companies are now generating revenue from fully autonomous, driverless ride-hailing services operating on public roads. Organizations that understand how the competitive landscape is forming today will be better positioned to make dec...