Search results for: 'application enablement platform'

The customer experience (CX) management services industry is forecast to grow rapidly, fueled by the recognition of CX as an effective strategy for competitive differentiation and a compelling incentive for businesses to outsource CX operations. CX management services are increasingly vital in building a solid end-to-end customer journey as custome...

09 Apr 2024  |  North America  |  Market Research

US and European Home Care Digitalization Growth Opportunities Forecast to 2028

Technology will Support Consumer Preferences for Receiving Care in the Comfort of Home

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Home has become an attractive care delivery site because of the convenience, affordability, and patient-centric care environment it offers. The home care digitalization industry represents technologies that home care agencies use to improve/enhance services for the end user (B2B2C). The industry picked up pace during the COVID-19 pandemic and has s...

The Frost Radar on public safety Long-Term Evolution (PS-LTE) is a competitive evaluation of companies across two key indices. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their posi...

The global usage-based insurance (UBI) market is experiencing a transformative shift, driven by the rapid adoption of connected technologies and data-driven insights. Traditional insurance models have struggled to keep pace with the evolving automotive landscape, where driver behavior and vehicle usage patterns are becoming more integral to risk as...

14 Nov 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024

Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans

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Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...

Solid-state batteries (SSBs) represent a transformative leap in battery technology, relying on innovative materials, advanced manufacturing, and strategic collaborations. Concerted efforts in R&D and strategic partnerships are accelerating the path toward commercialization, promising a significant impact on the global EV market. This study summari...

Space-based intelligence, surveillance, and reconnaissance (ISR) refers to the strategic use of satellites and space-based assets to gather, process, and disseminate critical information for military, intelligence, and security purposes. These systems are pivotal in providing real-time, global monitoring capabilities, offering insights into diverse...

04 Feb 2025  |  Global  |  Market Research

Extended Detection and Response (XDR), Global, 2024 - 2027

XDR is Driving Transformational Growth Through AI Advancements, Third-party Integration, and a Proactive Approach to Security

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XDR is a solution that aggregates data from a wide range of security controls and enables security teams to holistically detect, investigate, and respond to threats. By ingesting large volumes of threat data, XDR integrates security tools from different vendors, providing visibility and actionability across the environment. In its most basic form, ...

The customer experience (CX) management market in Europe generated a revenue of €22.7 billion, growing at a 1.4% compound annual growth rate (CAGR) from 2024 to 2030. Economic uncertainty remains throughout Europe but impacts countries and regions differently. Interest in outsourcing CX management continues to grow, with nearshore and offshore grow...