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01 Jul 2020  |  Europe  |  Market Research
European Customer Experience Outsourcing Services, Forecast to 2024
Growing Customer Demand for Business Resiliency Will Increase Adoption of Outsourcing Services
The Customer Experience Outsourcing Services has undergone a significant shift in the last few years across the world and the European market is no different. The market in Europe is characterized by demand for specific languages, smaller markets, differences that may be unique to certain countries, and increasing demand for nearshoring, among othe...
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25 Apr 2022  |  Europe  |  Market Research
Europe Aftermarket Parts Buying Group and Distributor Profiles and Growth Opportunities
Investment in Digital Initiatives, Vertical Integration, and Consolidation are the key themes emerging across the EU5 aftermarket distribution segment
This research report profiles, analyzes, and benchmarks the key buying groups and distributors in the European independent aftermarket distribution ecosystem. The regional scope of the research is EU4 (Germany, France, Italy, Spain) + UK. The base year for the analysis is 2021. Revenue analysis is carried out for 2019 and 2021 as a measure to ident...
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21 Nov 2024  |  Europe  |  Market Research
Customer Experience Management Services in Europe, Forecast to 2029
Higher Expectations for Services at Lower Costs Cause Customer Experience Management Providers to Innovate and Drive Efficiencies
Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) industry. It is defined as a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplish it in-house. CX management is an evolving industry, containing large global players and smaller regionally fo...
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24 Jun 2014  |  Europe  |  Market Research
Western Europe In Vitro Diagnostics (IVD) Market Data
Poor Reimbursement Rates Affect the Growth of Promising IVD Segments
This study provides data for the Western European in vitro diagnostics (IVD) market. Haematology, haemostasis, urinalysis, microbiology, clinical chemistry, point-of-care testing, molecular diagnostics, tissue diagnostics, self-monitoring blood glucose and immunochemistry are the segments within this market. Market revenues have been included in th...
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29 May 2017  |  Europe  |  Market Research
Growth Opportunities in the Spanish Facility Management Market
Strong Opportunities for Service Integration and Hard Services in Europe’s Fastest Growing FM Market
Spain is one of the smallest Facility Management (FM) markets in Europe on a per capita revenue basis. As FM awareness increases and outsourcing becomes more widely accepted, its growth will be the highest in all of Europe in all three delivery models (single-service, bundled service, and Integrated Facility Management or IFM). While soft-service F...
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03 Feb 2020  |  Europe  |  Market Research
Voice of Customer Analysis on Automotive Connected Services—Europe, 2018
Understand Consumer Perceptions, Technology Preferences, and Expectations for the Future
The scope of the research study is to evaluate the current use of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services among respondents in Europe. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type acros...
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17 May 2021  |  Europe  |  Market Research
Vehicle Emissions Regulations, Environmental Awareness, and Safety Driving Demand for ABS and Oxygen Sensors in Europe
Cost Competitiveness in the Automotive Aftermarket and Inspection Demand Create New Growth Opportunities for Distribution Channels
Vehicle emissions regulations, higher environmental awareness, and safety drive demand for oxygen and ABS sensors in the European region. This report covers the engine management and ABS sensors aftermarket broadly classified into oxygen sensors, intake air temperature, camshaft/crankshaft position sensors, MAP, MAF, and ABS for the passenger car a...
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29 May 2015  |  Europe  |  Market Research
Analysis of the European Water Utility Services Market
Need for Smart and Efficient Systems to Boost Utility Spending
The European water and wastewater utility services market is amongst the most mature markets in the world and leads in spending compared to its global counterparts. The need for efficiency in operations and modernisation is expected to augment utility spending. In addition, the rehabilitation of ageing infrastructure and the uptake of smart solutio...
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11 Sep 2018  |  Europe  |  Market Research
Growth Opportunities in the Nordic Region Facility Management Market
Service Innovation and Contract Integration to Drive Growth and Industry Transformation
The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable an...
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20 Dec 2023  |  Europe  |  Market Research
Growth Opportunities for Ride-Hailing Operators in Europe
Gross Market Value to Exceed $56 Billion by the End of 2030
The European ride-hailing market is rapidly evolving, shaped by technological advancements, changing consumer preferences, and regulatory dynamics. While Uber and Bolt are the formidable players, local and regional competitors such as FreeNow, Cabify, inDrive, Yango Ride, Heetch, and Blacklane have their own strengths and specific regions of operat...
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