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While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...

This service covers the Brazilian total telecommunications marketwhich includes fixed telephony, mobile telephony, fixed broadband, data communications, pay TV, and fixed VoIP services segmentsby examining market drivers and restraints for growth patterns, service plans, upcoming technology, relevant regulations, and geographical trends. This ser...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

Latin America’s power sector is entering a decisive execution phase, in which the pace and location of growth are increasingly determined by grid readiness, flexibility solutions, and regulatory design rather than by resource availability alone. Between 2026 and 2035, the region is set to attract over $440 billion in power generation investment, ma...

The Brazilian off-highway vehicle market has seen immense growth over the last 6 to 8 years; despite some headwinds expected in the short term compared with record years such as 2013, the market towards 2021 is expected to grow. Investments in infrastructure and the mega farm trend are expected to propel off-highway vehicle volumes. This study focu...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

23 Dec 2020  |  Latin America  |  Market Research

Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025

Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models

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The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...

This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delive...