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15 Dec 2020  |  North America  |  Market Research
Technology Mega Trends and Geopolitical Chaos Drive the IoT Security Market, 2020
Security by Design, Threat Monitoring, and Rapid Response are Critical
The Internet of Things (IoT) is permeating every aspect of consumer and enterprise activities. With the growth of microelectronics, ubiquitous connectivity, and predictive computing, the IoT is poised for rapid growth. Businesses must transform themselves into nimble and data-driven organizations that can stave off competition as low entry barriers...
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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28 Jun 2017  |  North America  |  Market Research
Global Military Aircraft Engine Maintenance, Repair, and Overhaul Market, Forecast to 2025
Reduced Deliveries of New Aircraft, Increased Reliance on Modular Design, and Improved Engine Control Conflicts with Increased Event Costs Result in M
The North American engine maintenance, repair, and overhaul (MRO) market is the largest individual market, but will experience modest growth. Meanwhile, Fighter aircraft market will experience the most significant aircraft segment growth. New deliveries of airframes are slow, except in Russia and China, which are not included. Additionally, initial...
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08 Dec 2017  |  North America  |  Market Research
Future Trends in Luxury Electric Vehicle Market in North America and Europe, 2016–2025
Evolving Dynamics in the Luxury EV Space will Push OEMs to Look into Innovative Integration of Services and Experience as a Revenue Stream in the Future
Stringent emission regulations have pushed luxury OEMs to electrify their offerings to adhere to the standards. Although battery electric vehicles and plug-in hybrids are being touted as sustainable alternative transportation solutions, low adoption can be attributed to lack of consumer awareness and common misconceptions about electric range and e...
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07 Mar 2019  |  North America  |  Strategic Forecasting
Intelligent Cloud Management - Improving the Business Experience Using Analytics and AI
Most enterprises don’t have the time, interest or skill to continually monitor their cloud environments for efficiency—for example, to ensure that their instance sizes are adequate as application usage fluctuates; that they aren’t running idle virtual machines (VMs); or that they aren’t paying more than they need to. To help customers optimize thei...
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27 Apr 2020  |  North America  |  Market Research
COVID-19: THE AFTERMATH
Finding Growth Opportunities in the Heavily Impacted Customer Experience World
COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...
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11 Oct 2016  |  North America  |  Market Research
Global Conductive Polymers Market, Forecast to 2022
Demand will be Driven by Improved Processing Techniques and Design Flexibility
This market study identifies the key trends in the global conductive polymers market. Market and technology trends in conductive polymers such as intrinsically conductive polymers (ICPs) and filled conductive polymers (FCPs) have been analyzed. Opportunity drivers and restraints affecting the market have been discussed. This study explores the curr...
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27 Nov 2019  |  North America  |  Market Research
Global Contract Research Organization (CRO) Market, Forecast to 2024
Increased Technology Adoption in the Form of eClinical Solutions and Innovative Trial Designs is Expected to Transform the CRO Landscape
Increased technology adoption in the form of eClinical solutions and innovative trial designs is expected to transform the CRO landscape. Owing to a constantly changing pharmaceutical landscape, the industry is expected to witness a moderate 4% to 5% growth in the next 5 to 7 years, to surpass $1.5 trillion by 2025. In coordination with the indust...
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23 Jan 2020  |  North America  |  Market Research
Disney+ Launch Offers Lessons in the Complexity of Scaling D2C Platforms
Pre-testing Cannot Replicate the Experience of Rolling Out a Service Live at Scale
Disney Streaming Services knows what needs to be fixed and what it needs to do to improve the user experience. Disney should resolve all of these issues sooner than later and the next major build and release of Disney+ should include all kinds of new features and improvements. While Disney Streaming Services has been working on the Disney+ platform...
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24 Jan 2019  |  North America  |  Market Research
North American Robotic Process Automation Market View for Customer Care, 2019
Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...
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