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Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...

The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...

This research service covers the North American IP telephony end-point markets including deskphones and softphones. The research service discusses market challenges, drivers, restraints and trends. It provides a competitive analysis and a unit shipment and revenue forecast.

14 Jun 2016  |  North America  |  Market Research

North American Category Management Report 2016—Ride Control Components

Pre-assembled Struts Driving Market to $1 Billion

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This report covers the light vehicles’ ride control components aftermarket in terms of volume and value across the United States and Canada. It provides the qualitative and quantitative aspects such as market trends and market metrics. Increase in vehicles in operation (VIO), coupled with rising average vehicle age, will help the units grow during ...

The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...

North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...

02 Aug 2017  |  North America  |  Megatrends

Future of B2B Online Retailing

Connected Marketplaces Transition from Transactional Hubs to Assistive Selling

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Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...

08 Dec 2017  |  North America  |  Market Research

Future Trends in Luxury Electric Vehicle Market in North America and Europe, 2016–2025

Evolving Dynamics in the Luxury EV Space will Push OEMs to Look into Innovative Integration of Services and Experience as a Revenue Stream in the Future

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Key Issues Addressed Key Benefits

Stringent emission regulations have pushed luxury OEMs to electrify their offerings to adhere to the standards. Although battery electric vehicles and plug-in hybrids are being touted as sustainable alternative transportation solutions, low adoption can be attributed to lack of consumer awareness and common misconceptions about electric range and e...

Diagnostics-as-a-Service (DaaS) is a new, growing business model seeing widespread acceptance in auto diagnostics. After years of improvement and innovation in R&D, DaaS players have created unique solutions to help all segments of automotive repair workshops on vehicle diagnostics. Though many key players have been around for more than 10 years, t...