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Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized customer experiences. Frost & Sullivan research on this industry includes close to 100 service and solution providers, this Frost ...

This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...

09 May 2025  |  Global  |  Market Research

5G Private Networks, Latin America, 2024–2030

5G Private Networks Drive Transformational Growth due to their Unique Benefits

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This study offers an extensive analysis of the key trends and technologies shaping the 5G private network (PN) industry in Latin America (LATAM). It includes detailed segmentation by business model, technology, and vertical industry, highlighting the dynamics and challenges within the region. While it emphasizes qualitative insights over quantitati...

The enterprise mobility market focuses on communication services that integrate mobile devices, software applications, and technology services into a company's operations and strategies. The market is categorized into 4 major segments, namely, mobile phone-based services, mobile internet solutions, cellular IoT services, and satellite IoT services....

The North American facility management (FM) market is maturing as outsourcing continues to rise, supported by new opportunities in end-user segments and an increasing focus on technology, sustainability, and energy management. However, high competitiveness, pricing pressures, and eroding margins remain as challenges for market participants. This Fr...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in AI driven battery monitoring, virtual power plants, grid optimization, perovskite technology, vanadium redox flow battery, pumped storage hydropower, wind farm management, sodium-ion energy storage solutions, building energy harvesting, solar-to-hydro...

The primary objective of this Frost & Sullivan analysis is to examine the current state of unmanned aerial systems (UAS) integration in agriculture in South America, identifying trends, potential use cases, key benefits, challenges, and growth opportunities. The market is segmented into different platform types based on their price range, as well a...

This analysis of shifts in the customer experience management (CXM) industry in Latin America resulting from technological advances and customer expectations examines how politics, the economy, and the introduction of digital technologies into the customer journey have affected the industry. The focus will be on the evolution of CXM companies as ho...

14 Apr 2025  |  Global  |  Market Research

OEMs’ Used Car Retail Strategies, Europe and North America, 2025

CPO Programs and Electric Units Drive Future Transformative Growth Potential

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The used car market has undergone changes since the COVID-19 pandemic, driven by soaring prices and supply shortages of new vehicles that have suppressed demand. OEMs selling vehicles directly to end customers rather than through franchise dealerships as intermediaries is a new trend gaining traction globally. Under this business model, franchise d...