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10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

06 Jul 2023  |  Global  |  Market Research

Global BIM and Digital Twin for Built Environment Growth Opportunities

The Dynamic Duo will Transform the Future of Digital Building Life Cycle Management

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Key Issues Addressed

BIM and digital twin are complementary technologies transforming the AEC industry by enabling collaborative design, improving project efficiency, and enhancing asset performance. BIM provides a comprehensive 3D modeling and data management platform, while digital twin extends it with data integration, optimization, simulation, and 3D virtual experi...

Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...

28 Jun 2024  |  Global  |  Market Research

Remote Patient Monitoring Sector Driving Transformational Growth through Strategic Partnerships: Forecast Global, 2024 2028

Industry Convergence and Digitalization Intensify the Competitive Environment

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Remote patient monitoring (RPM) encompasses devices and IT infrastructure designed to enable clinicians to collect and monitor patients' biometric data and behaviors remotely. This infrastructure includes software, gateways, platforms, data transmission and management systems, and networks. While consumer-grade wearables, including smartphones, sma...

In today s business environment, privileged access can include human and non-human users beyond the IT team. The proliferation of privileged accounts and their privileged access points are vulnerable entry points for hackers. The rising adoption of cloud-based infrastructure and services expands the attack surface further and introduces significant...

Frost & Sullivan expects the overall light commercial vehicle (LCV) market to reach 2.4 million units by 2032. This market is on track to achieve a compound annual growth rate (CAGR) of 2.9% between 2023 and 2032. Electric vehicle (EV) penetration will increase to reach 60.0% during this period, up from 6.9% in 2023. The overall size of the LCV ...

Access control solutions are the cornerstone of numerous organizations physical security measures used to safeguard all facility entry and exit points as well as protect employees, customers, and assets from security risks. Due to their longstanding use, these solutions have not evolved much in the past few decades, despite digital advancements in...

16 Apr 2015  |  Asia Pacific  |  Market Research

Analysis of the Fall Protection Equipment Market ASEAN & ANZ, 2014

An Insight Into Market Trends and Business Intelligence

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Fall Protection Equipment (FPE) has always been a solution for workers at height in advanced countries. In Asia, Singapore, Australia, and New Zealand are such advanced countries whereas Malaysia, Thailand, the Philippines, Vietnam, and Indonesia are still developing and a different market dynamic is in place. Product segments covered are soft goo...

20 Aug 2015  |  Asia Pacific  |  Market Research

Strategic Analysis of Chinese Light, Medium, and Heavy-Duty Commercial Truck Market

Chinese Truck Sales to Increase by 1 Million Units During 2014–2022

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The research provides an outlook of the commercial truck market for China. It covers light, medium, and heavy-duty commercial truck segments. The research discusses market activities outlining the major developments in 2014, impact of regulation on advanced truck technologies, key growth factors, major influencer in product planning, key customer i...