Search results for: 'Channel Profitability Study'

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...

This research service analyzes the global trends in stationary CMM that was witnessing steady growth with demand predominantly from automotive and aerospace industries. Disruption caused by the onset of the COVID-19 pandemic resulted in demand contraction across these industries. The economic uncertainty resulted in customers being cautious about t...

This research service presents a 360 Degree Perspective of the automotive aftermarket in Europe. This market is expected to exhibit a steady compound annual growth rate from 2013 to 2020, driven by rising vehicles in operation in Eastern Europe and the increasing average vehicle age in Western Europe. The market is expected to diversify with the en...

Highly proactive and engaging interactions create positive experiences. The COVID-19 pandemic has placed even more emphasis on these interactions, as customers expect organizations to be empathetic when responding to queries and providing resolutions in an efficient manner. However, lockdowns and other physical restrictions have established the cha...

The broadcast video content marketplace in MENA is undergoing a transition in delivery technologies and platforms lately. With revenues from advertisements almost stagnant from free to air channels, broadcasters and content producers are adopting Pay TV platform for content monetization. Though Middle East and North Africa are considered as a singl...

In the post-pandemic global business ecosystem, all eyes remain trained on supply chains as operations inch toward a new normal characterized by transparency and business resilience. In this study, Frost & Sullivan discusses the top growth opportunities for the fast-evolving supply chain and logistics domain, particularly how technologies, inclu...

19 Dec 2017  |  Asia Pacific  |  Market Outlook

Digital Transformation of Critical Communications for Public Safety in Australia, Forecast to 2022

Move towards LTE and the Leverage of 5G and IoT to Drive the Digital Transition

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Meeting the interoperability and technological needs of first responders, the securitisation of data and network, the emergence of digital trends (5G, IoT, cloud, big data), meeting public expectations and heightened public safety issues (natural disasters and catastrophic incidents) are driving growth in critical communication solutions expenditur...

The COVID-19 pandemic changed market trends, with digital and self-service now the norms. Meanwhile, companies are still implementing plans decided before the pandemic. Many of these plans include new retail store openings and using new marketing technology for retail stores to improve sales, customer experience, and operational efficiency. Suppose...