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In this rapidly changing work environment, upskilling allows organizations to close the talent gap and fill new and open positions while maintaining their current workforce, creating an environment of continuous learning and development. Reskilling has a longer-term impact, preparing the workforce for jobs that do not exist today. On average, about...

Knowledge management (KM) is a mature technology applicable to all businesses and used in every type of enterprise and industry vertical. Though KM initially meant content management, it now enables the creation, publication, and management of data and information from an infinite number of sources, such as documents, video, databases, call logs, s...

Directory assistance is the largest available enhanced calling service afforded to subscribers. What started out as a simplistic, logical customer service feature has metamorphosed into a volume intensive multi-billion dollar industry, generating an entire sub-industry of third party providers and product complements. Directory assistance service i...

This study examines a new F2B market segment that has sprung from a swiftly-emerging, e-manufacturing paradigm. Termed the 'missing link' within B2B communities, F2B technologies now illuminate enterprise networkability 'from the factory floor to the executive's door'. In the rush to correct flawed supply chains and achieve competitive agility, ...

07 Mar 2019  |  North America  |  Market Research

Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025

$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025

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The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...

Reco has established itself as a fast-emerging SaaS security posture management (SSPM) provider. Through its Dynamic SaaS Security platform, it offers SSPM solutions, empowering organizations with full visibility into every app, identity, and action to prioritize, manage, and remediate risks across the SaaS ecosystems. Reco sets itself apart with i...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

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This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...

The wireline directory assistance market, along with most of the telecommunications industry is experiencing a metamorphosis. ILECs are no longer subjugated to doing business solely in the local directory assistance market. Most now offer National 411 service to their subscribers. National directory assistance end-users no longer have to know th...

04 Mar 2020  |  Global  |  Market Research

Global Naval Radar Market, Forecast to 2028

Concern Over Maritime Security and Re-focus on Naval Power are Driving the Demand for Fleet Capability Upgrades and Force Modernization Programs

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The growing competition for maritime resources has led to the emergence of old maritime disputes as geopolitical threats both for countries in their periphery and adjoining regions. The geopolitical threat profile that affects global maritime commons can range from piracy and terrorism to that of extra-territorial claims by contesting nations. Thes...