Search results for: 'complex next'

As organizations rapidly adopt digital technologies and incorporate them into their daily operations and customer-facing services, the surge of digitalization, including the increasing adoption of digital processes, IoT, and cloud-based technology, has resulted in increasingly complex IT environments while exposing organizations to higher levels of...

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...

This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and contact center solutions are covered. The study also forecasts the market revenue for t...

This strategic analysis offers an overview of BYD, primarily focusing on China Mainland and the countries to which it exports. BYD was a battery company before it joined the automotive manufacturing industry. With its rich background in batteries, it is the first EV OEM with a vertically integrated value chain and leader in the global EV market. ...

The scale and sophistication of cyberattacks in China continue to rise, driven by the rapid adoption of cloud computing, mobile applications, IoT devices, and industrial digitalization. Increasing automation of attacks, combined with wider use of AI-driven intrusion techniques, is placing unprecedented pressure on organizations to strengthen visibi...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

This study offers an in-depth analysis of the Chinese grid systems from the transformer market and smart grid market perspective. The traditional market is represented by the transformer market. This traditional market is estimated to keep growing stimulated by the emerging smart grid market for the next five years. The smart grid market comprises ...

08 Dec 2017  |  Asia Pacific  |  Market Research

ASEAN Logistics Market—Disruptive Innovations, Forecast to 2025

Futuristic Analysis of Key Trends Transforming Regional Supply Chain Model

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By 2025, the Association of Southeast Asian Nations (ASEAN) region is expected to be the next destination for global participants, replacing China, with its geographic proximity, large consumer base, and low costs attracting traders. Cambodia, Myanmar, Laos, and Vietnam (the CLMV countries of the Greater Mekong Subregion) are emerging as an attract...