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05 Jun 2024  |  Europe  |  Market Research
Growth Opportunities for Usage-based Insurance in Leasing and Rental Fleets in Europe, 2024 2028
Unraveling the Efficacy and Implications of the Tech-powered Evolution of UBI in Fleets
In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...
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15 Jun 2022  |  Europe  |  Market Research
European Passenger Vehicle Human-Machine Interface Growth Opportunities
Connected System Technologies to Propel Market Revenue to $3.83 Billion by 2028
The human-machine interface (HMI) is a driving force of innovation for automakers and major tech companies. Frost & Sullivan expects automakers to integrate or mirror in their vehicles the mobile apps that consumers use daily. Premium brands sold in Europe already are offering navigation units as standard equipment in most higher-trim vehicles a...
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26 Nov 2021  |  Europe  |  Market Research
EU COVID-19 Vaccine and Therapeutics Insights, Trends, and Growth Opportunities
Future Growth Potential Driven by Capabilities and Expertise in Vaccine Manufacturing
With this research service, Frost & Sullivan’s Healthcare and Life Sciences team provides critical insights into the European Union and UK COVID-19 vaccine and therapeutics market. The report analyzes COVID-19 vaccines and therapeutics in development and delves into supply chain considerations and requirements to manage distribution. Importantly, t...
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04 Jun 2020  |  Europe  |  Frost Radar
FROST RADAR™: Global Web Security Market, 2020
Benchmarking Future Growth Potential
The most significant trend in the global web security market is cloud migration. Enterprises are eager to transition to cloud-delivered solutions to reduce the cost and complexity of their digital defense. Cloud-based solutions allow organizations to seamlessly extend protection to mobile users and employees working from home, which has proven esse...
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03 Feb 2021  |  Europe  |  Market Research
AI-powered Chatbots Boosting the European CX Management Market, 2020
Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities
The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...
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08 Jan 2021  |  Europe  |  Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
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10 Nov 2017  |  Europe  |  Market Research
The Global Paytech Market, 2017: Driving Transaction Transformation
The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers
Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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07 Feb 2020  |  Europe  |  Market Research
Strategic Analysis of European New Mobility Value Chain, Forecast to 2030
Future of European Mobility Value Chain will be Driven by New Technologies, Increasing Partnerships, and Investments
This study aims to analyse and forecast the European mobility value chain and technology trends for 2018. Shared mobility companies depend heavily on the aftermarket service providers for procuring fleet, maintenance and repairs, and technology for smooth operations. Shared mobility partnerships are increasing the presence of the value chain across...
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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