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The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...

Economic growth in Latin America was expected to pick up in 2020; However, the novel coronavirus has forced companies to review their projections. The impact of the pandemic notwithstanding, the region continues to see strong private and public sector investment in infrastructure, construction, and commercial segments that secure a slow but steady ...

23 Jun 2020  |  Latin America  |  Market Research

Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026

Migration to Hosted/cloud-based Communications Continues to Help Growth

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In 2019, the desktop and cordless phone market has decreased by 3.6 percent in terms of shipment, to 29.5 million, and 5.1 percent in terms of revenues to $3.35 billion. While the market is expected to decrease by a compound annual growth rate (CAGR) of 4.8 percent in terms of shipment and 7.4 percent in terms of sales, the industry is going to sti...

The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

This market insight presents an analysis of the current status of omnichannel strategy adoptions in Brazil, as well as selected successful business cases. It also provides a general view of how companies in Brazil are facing the omnichannel reality; an overview of Brazilian consumer behavior and its impact on interactions with companies; market dri...

This Frost & Sullivan research service makes an analysis of the Brazilian total telecommunications services market and the impact of Mega Trends on it. It also provides market sizing and forecasts by segment and technology, both in terms of lines in service (LIS) and revenue and market share. In this research, Frost & Sullivan presents an in-depth ...

Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...

The present study on the Latin American aquaculture market analyzes the current and future growth potential of various aquaculture species produced at both regional and country levels. The study covers a detailed analysis of the key markets—Chile, Brazil, and the Rest of Latin America. Chile accounted for the largest production volume and value in ...

22 Feb 2018  |  Latin America  |  Market Research

Latin American Big Data and Analytics Market, Forecast to 2023

As the Maturity Evolves, Data Turns into Insights

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The Latin American Big Data and Analytics (BDA) market generated revenues of US$2.992,5 million in 2017, and is expected to reach US$ 8.593,5 million by 2023, representing a CAGR of 19.2%. Big Data and Analytics help organizations make proactive real-time decisions using data. This enables companies to improve customer experience, especially as cu...