Search results for: 'structure AND data'

The Industrial Internet of Things, a critical facet of digital transformation that brings together different aspects of technology, is already leaving a lasting footprint on the power industry, and as new decade begins, the impact it could potentially have on the power industry could be a real game changer. Bringing Different Aspects of Technologi...

In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...

The study examines key trends shaping the global motor services industry and provides comprehensive data on service types across industries and regions. There is also information on the market shares of key competitors. The study encompasses services such as maintenance, repairs/replacement, testing, and optimization of electric motors used across ...

Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...

Current trends and challenges create constant change in the healthcare IT sector, and industry stakeholders must adapt to remain attractive, competitive, and unique as robust organizations. Each year, competitors must gain a fresh, comprehensive view of industry context, drivers, restraints, and possibilities that lead to transformation. This a...

The global enterprise network services industry serves multinational corporations that operate in more than 50 countries. The top 12 providers have captured about 90% of the market. They consist of both network operators and system integrators, with a robust ecosystem of internet service providers and telecom partners around the world. Services...

The industrial landscape is undergoing a radical transformation. The Digital Industrial Accelerators Program aims to harness the power of the latest innovations in the commercial world and apply them to the manufacturing sector. These innovations include • The metaverse: a virtual environment where people can interact, create, and share experie...

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

A Marketing Automation Solution (MAS) is a tool that automates marketing and sales activities to drive revenue growth and empowers organizations to make data-driven decisions. It includes Content Marketing Enablement, Lead Management, Sales Enablement, and Marketing Analytics and Measurement. The MAS market in India is at a nascent stage; awareness...