Search results for: 'forces'
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03 Aug 2021  |  Global  |  Market Outlook
Global Automotive Outlook, 2021
Global Light Vehicle Sales are Expected to Rebound in 2021 and Witness a Healthy 8% Growth, Setting the Stage for the Industry to Overtake 2019 Levels by 2023
2020 was a defining year for the mobility industry in many ways. After a challenging 2018 and 2019, the pandemic threw the industry into a tailspin that saw global automotive sales falling to record lows in the first half of 2020. Several business models stuttered, and revenues hit a downward spiral. However, stakeholders have shown greater resilie...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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12 Jun 2019  |  Global  |  Frost Radar
Frost Radar in the Global Smart Water Meter Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
Rapid urbanization, water stress, and climate change has forced urban water utilities to adopt smart solutions that could enable efficiency and optimization. Smart water meters have enabled utilities to recover costs, sustain water infrastructure, ensure optimized distribution, reduce wastage, improve system and resource efficiency, and provide cus...
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25 Mar 2022  |  Global  |  Market Outlook
Global Plastics and Composites Outlook, 2022
Sustainability-and- circularity-oriented Innovations to Drive Transformational Growth
Frost & Sullivan’s annual outlook for the plastics and composites industry provides an overview of the industry in 2021 and highlights disruptive, transformational, and competitive trends that are expected to impact industry growth in 2022. The protracted disruption of the supply chain because of natural calamities, ensuing force majeure events, en...
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15 Jul 2022  |  North America  |  Market Research
North American Head-Up Display (HUD) System Growth Opportunities
Future Growth Potential of North American HUD Hinges on the Gamification of the Passenger Cabin
The study provides forecasts for the heads-up display (HUD) market in North America from 2021 to 2030. The first-ever HUD in a motor vehicle was a monochrome HUD integrated by General Motors in 1988 as a technological improvement over the head-down display (HDD) interface, which is commonly used in the automobile industry. Over the years, HUDs hav...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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26 Sep 2019  |  North America  |  Market Research
US DoD C4ISR Market, Forecast to 2024
Continuing Standardization and Qualitative Improvement Efforts by Expanding and Adopting More Innovative Commercial Technology
This research service focuses on the US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. An analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and a variety of services are included in this stu...
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20 Dec 2019  |  Global  |  Megatrends
The Future of Facility Management (FM), Forecast to 2025
A New Era of Service Integration, User Experience, Business Productivity, Smart Technology, and Internationalisation
The global Facility Management (FM) market is going through a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if ...
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07 Feb 2020  |  North America  |  Market Research
Industry 4.0—Adoption Index
Where are the End Users?
While several manufacturing enterprises are still struggling to understand what Industry 4.0 implementation really means to them, the benefits that Industry 4.0 promises to deliver are too hard to ignore. Globally, several strategic initiatives that can guide manufacturers to successfully manage their digital transformation journey are underway. Se...
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