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The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...

This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

The global food and beverages (F&B) industry continues to grow at a steady rate, driven largely by population growth, rising income levels, and changing lifestyles. Along with a shift in population demographics, consumers are becoming increasingly health-conscious and looking for premium, organic ingredients as well as the ability to customize thei...

Electric buses will find traction across major regions driven by emission regulations, battery price drop, the emergence of low emission zones, purchase subsidy, and tax exemptions. The growing adoption of electric transit buses has enabled global sourcing and supply chain for alternate powertrain buses. The market is witnessing strong collaborati...

13 May 2021  |  North America  |  Market Research

IoT Start-up Tracker—Digital Retail

Seamless Integration Between Offline and Online Creates New Growth Opportunities

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The retail industry is increasingly focused on increasing sales and revenue through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of start-up...

This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

This report examines how decentralized clinical trials (DCTs), enabled by blockchain, digital twins, and artificial intelligence, are reshaping global clinical research. It traces the shift from site-centric to patient-centric models and quantifies the growing scale, globalization, and complexity of clinical trials that make decentralization necess...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in hybrid AI-physics solar forecasting models, AI-powered solar forecasting, and sky-camera enabled digital technology, energy market forecasting, grid reliability enhancement, BESS management, among others.The Energy and Power Systems TOE provides insig...