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The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...

30 Sep 2015  |  North America  |  Market Research

Managed Security Services in North America

Attention Moves from the Perimeter to the Endpoint and the Network

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This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customer’s security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. This ...

This deliverable focuses on the European electromagnetic compatibility (EMC) testing equipment and test services market. It discusses the key factors expected to drive and restrain the market growth over the next 5 to 7 years and forecasts the future size of the market in 2020. The deliverable discusses both segments - testing equipment and test se...

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...

This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customers security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. This ...

Collaborations between OEMs, rental companies, digital solution providers, battery manufacturers, utility companies, dealerships, and technology companies are creating a new wave of solutions that enhance the customer experience. These synergies are driving innovation, creating a sustainable environment. Customers are beginning to prefer renting/sh...

The U.S. C4ISR - Overview of Key Programs takes a detailed look what which programs in this area are the most successful while also listing those program in the most danger. The following report details the top programs within each of the Command, Control, Communications, Computer, Intelligence, Surveillance and Reconnaissance segments of defense. ...

The endoscopy device market is advancing toward higher-quality visualization and improved clinical decision-making, with innovation across 4K ultrahigh-definition display systems, image-enhanced endoscopy, and computer-aided detection systems. Advanced visualization is evolving through improvements in image resolution, optical systems, illumination...