Search results for: 'digitalization of ca retail'
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17 Mar 2021  |  Global  |  Customer Research
Cloud Drives Digital Transformation in Retail
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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31 Oct 2017  |  North America  |  Market Research
Future of Tire Retailing in North America and Europe, Forecast to 2023
Online Sales of Replacement Tires to Account for Approximately $11 Billion in Revenue in 2023
The report discusses the future of tire retail in North America and Europe and covers Class 1-3 replacement tires in passenger cars. The aim of the study is to envision the Future of tire retailing for the automotive aftermarket in North America and Europe. It discusses the demand forecast (2017-2023) in terms of volume (million units) and value ($...
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08 Feb 2021  |  North America  |  Market Research
Transformational Growth Powering the Digital Operating Room Market in the United States and Western Europe
Digital Platform, Solutions, and Services Shaping the Future of Surgery
Hospitals are under extreme pressure to reduce or cut costs and become more profitable. Operating rooms (ORs) drive approximately 60% of revenue in the average hospital. The most critical hospital issues entail finding new methods to reduce human errors and improve efficiency and quality of surgical care. New technology is now available to help hos...
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22 Apr 2019  |  Latin America  |  Market Research
Customer-centric Automotive Retail Strategies and Innovations Along the Customer Journey in Brazil, 2018–2023
Omnichannel Presence, with a Profitable Mix of New Retail Formats, which Leverages Digital Solutions is Expected to be Central to a Successful Customer Retail Strategy
The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...
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17 Dec 2013  |  North America  |  Megatrends
The Advent of Digital Retailing and the Impact on Global Car Dealership Structures
By 2016, Automakers are Expected to Open more than 100 Digital Showroom/Lifestyle Stores Globally
The aim of this study is to research, analyze, and forecast digital retailing in the automotive industry. Digital retailing is creating a revolution in the way cars are being sold or the way a brand is being experienced in prime areas of a city. The research identifies retail strategies and opportunities for future growth of automotive original equ...
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20 Feb 2024  |  Asia Pacific  |  Market Research
Growth Opportunities and Trends in the Asia-Pacific Digital Payment Market Forecast to 2027
Transformative Mega Trends Enabling Growth and Innovation
The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...
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23 Jan 2024  |  Global  |  Market Research
Farming 4.0: The Impact of Digital Industries on Agriculture
Pioneering Applications of Advanced Computer Vision, Blockchain, and Generative AI Enable New Opportunities
With the global population expected to reach 9 billion by 2050, the farming industry is under pressure to boost productivity. Digital solutions, encompassing autonomous farming equipment, real-time monitoring, and artificial intelligence (AI), are revolutionizing operations by diminishing manual labor reliance and improving efficiency. Farmers ackn...
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
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21 Sep 2020  |  Global  |  Megatrends
The Four Ps of the Future of Retail
Strategizing for Retail in Times of Disruption
Rapid technology advancements and rising customer expectations have disrupted the global retail industry in the past decade. Outdated retail store concepts, new generations of consumers, and new points of commerce (voice commerce, for example) have also disrupted the industry; however, COVID-19 has been the key disruptor. After the pandemic, retail...
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