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The Frost & Sullivan Customer Contact East Executive MindXchange event revealed an evolving customer experience (CX) landscape in which a back-to-basics theme emerged. While the rate of change is accelerating, thanks in large part to technology innovation designed to meet the challenge of growing customer engagements, contact center thought leaders...

The COVID-19 pandemic has drastically reduced the demand for air travel both on domestic and international routes. It has severely impacted the aircraft utilization rate and financial health of the airlines. Most of the airlines were forced to halt their digital transformation journey due to weak financial capability. Airlines are focusing more on ...

This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...

Artificial organs are support devices that are either attached to the human body or implanted in the human body to restore the function of an ailing organ or to completely replace a native organ. Artificial organs can be segmented into 7 main categories, that is, cochlear implants, artificial heart, artificial liver, artificial pancreas, artificial...

As the security solutions market shifted to digital intelligence technologies and away from hardware-dominant solutions, companies started using these capabilities to improve the customer experience for better encounters inside the stores, predetermine how to act inside them, and increase sales. The ‘customer journey’ concept has been evolving duri...

10 Jun 2022  |  Global  |  Market Research

Global Bone and Joint Health Ingredients Growth Opportunities

Evolving Customer Requirement for Clinically Researched Ingredients Drives Future Growth Potential

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This research service provides qualitative and quantitative analyses of bone health ingredients, such as vitamins, minerals, collagen peptides, and soy isoflavones, and joint health ingredients, such as collagen peptides, undenatured type II collagen, gelatin, hyaluronic acid, glucosamine and chondroitin, botanicals, methylsulfonylmethane (MSM), s-...

The climate emergency and the intrinsic link between resources and energy in the circular economy escalated in 2022 because of geopolitical chaos. Russia’s invasion of Ukraine fueled a rapid increase in energy prices and supply chain disruptions, which has led to collaboration across key industry verticals to develop innovative technologies and ser...

The Frost Radar™ on industrial robotics identifies and plots key robotics vendors across two parameters: Innovation and Growth. Frost & Sullivan estimates close to 3.3 million robots are in use globally. Although the COVID-19 pandemic led to a decline in industrial robot installations in 2020, this market bounced back in 2021, with more than 515,00...

The Middle East is undergoing a profound technology transformation, driven by ambitious government visions, economic diversification agendas, and a surge in digital adoption across key industries. This Frost & Sullivan analysis explores the digital transformation landscape of the Middle East, with a particular focus on the Gulf Cooperation Council ...