Search results for: 'republic chat'

This study focuses on hosted IP telephony services including IP Centrex and hosted IP PBX, as well as more comprehensive service bundles, typically referred to as Unified Communications (UC) services, that also include hosted voice and unified messaging, chat/instant messaging and presence, conferencing and collaboration. The findings of this study...

Business productivity practices have changed dramatically over the past several years. This is attributed to the move to a remote workforce and the accelerated digital transformation of enterprises. Communication is an essential component of business efficiency. Enterprise messaging integrates different types of virtual communication required for b...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

20 Jan 2021  |  Europe  |  Market Research

European Building Insulation Materials Market Driven by Energy-efficiency Targets

Future Growth Potential Enhanced by Opportunities in Advanced Building Techniques

Infographics

×

This study presents an assessment of the current status and future prospects of building insulation materials used in Europe. Market segments comprise mineral wool insulation, plastic foam insulation, and others (e.g., aerogel, wood fibre, and perlite). Mineral wool insulation is further divided into glass wool and stone wool insulation. Moreover, ...

12 Jul 2021  |  Global  |  Market Research

Global Li-ion Battery Materials Growth Opportunities

Advanced Battery Materials are Key to Meeting the Future Growth Potential of Li-ion Batteries

Infographics

×

This study quantifies the consumption of key lithium-ion (Li-ion) battery materials and focuses on gauging the impact that key market developments, like the advancements in battery chemistries, the rapid increase in electric vehicle (EV) sales, an ever-tightening regulatory scenario, and a shift in consumer preferences towards EVs, etc., are expect...

Several European countries, including Germany, the United Kingdom, and Denmark, are at the forefront of leveraging the potential of biogas produced through the anaerobic digestion (AD) of energy crops, agricultural waste, organic waste, and sewage sludge. Subsidies and incentives are the key growth drivers. As part of its Net Zero by 2050 Strategy,...