Search results for: 'delivery'

The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

22 Jan 2021  |  Global  |  Market Research

Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market

Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience

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Key Issues Addressed

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...

19 Feb 2021  |  North America  |  Market Research

Regulatory and Infrastructure Reforms in India and China Catalyzing the Asian Specialty Generics Market

High Unmet Needs in Niche Oncology Indications will Drive Future Growth Potential

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Frost & Sullivans Transformational Health team provides critical insights into the Asian specialty generics market with this research service, highlighting growth opportunities, selected countries biopharmaceutical environment, and significant R&D, regulatory, and infrastructure reforms influencing its growth. The report examines similarities and c...

The global commercial avionics market is focusing on the improvement of flight operations, which will boost the safety and the efficiency offered by airlines. This Frost & Sullivan study analyzes the global market and provides a 10-year forecast from 2020 to 2030. The total market was worth $34.90 billion in 2020 and, considering the impact of the ...

In Asia-Pacific (APAC), 5G network slicing is still at an early stage because of limited 5G commercial launches. The standards for 5G end-to-end network slicing have only recently been completed in June 2021 and have been a bottleneck for the more promising use cases. The majority of mobile operators are planning to implement 5G network slicing by ...

This study aims to profile Grab, presently a leader in eHailing and other services across Southeast Asia (SEA). It also purposes to evaluate and present the companys present performance and analyze its future in the medium and long terms. It offers insights into the companys strategies and future growth opportunities, and makes predictions with reg...

This research insight aims to provide an analysis of healthcare infrastructure and the procedural volume of using ultrasound, in the global market in 2018. Ultrasound machines are becoming lighter, more portable, and compact due to advances in a number of areas of technology (e.g., scan mode, image retrieval, and operation system) and especially b...

The Singaporean FM market is well developed with a comprehensive regulatory framework in place to drive the market. The strong outsourcing culture across the country, together with a conducive business environment, encourages both local and foreign service providers to establish their footprint in the country. The mature FM market in Singapore expe...