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Organizations recognize the importance of customer experience (CX) but face difficulty in service delivery. Striving for excellence in CX is a strategic component of every organization s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. Delivering good CX is complex, with customers...

04 Sep 2018  |  North America  |  Market Research

Digital Transformation in the Pharmaceuticals Industry—Companies-to-Action, 2018

Value-based Care, Patient Data Digitization, and Collaborative Technology Deployment Offer Investment Opportunities

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Key Issues Addressed

The pharmaceutical industry today is in a state of flux as it tries to maintain a delicate balance between the need for novel blockbuster drugs and the need for improved operational efficiencies in an increasingly competitive market space. As healthcare is becoming increasingly democratized, patients are emerging as key decision makers—digitally en...

This Frost Radar™ highlights an industry in the midst of a profound transformation. The foundational layers of signature, identity, and integrity are converging into a unified framework for trusted digital interaction, increasingly powered by AI and beginning to be secured by the first wave of post‑quantum cryptography. The European Digital Identit...

Advanced driver assistance systems (ADAS) and autonomous vehicles (AVs) use cameras as an integral part of the perception sensor suite to gather vision-based information to help systems make logical decisions through artificial intelligence (AI)-based sensing and perception algorithms that enable autonomous driving features. Passenger vehicle ca...

Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...

Robotics usage in industrial settings has risen over the last decade due to their benefits, such as increased efficiency and productivity. The COVID-19 pandemic accelerated the shift from manual to automated operations as frequent lockdowns led to labor shortages in most industries. However, the high implementation costs mean large organizations te...

The integration of smart technologies into healthcare has transformed primary care delivery, expanded medical services beyond holistic social care, and created telemedicine value chains. However, healthcare industry challenges persist, such as widespread labor shortages, a rapidly ageing population, and increasing medical costs. These constraints a...

Customer Transformation Journeys (CTJs) explore how organizations address business and security challenges through a provider’s solutions and services. Based on customer experiences, CTJs detail the initial pain points, deployment approach, operational impact, measurable outcomes, and broader lessons for decision-makers evaluating similar transform...

11 Sep 2026  |  Global  |  Market Research

Industrial Networking and Connectivity Market, Global, 2025–2032

Industrial Infrastructure is Experiencing Transformational Growth

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The industrial networking and connectivity market is becoming increasingly critical as manufacturers and industrial operators seek to modernize operations, improve resilience, and unlock greater value from operational data. As digital transformation initiatives expand, organizations are investing in networking infrastructure and connectivity soluti...