Search results for: 'point cold consumer behavior saudi'

In almost all parts of the world, women live longer than men. The exact cause behind the differential between male and female life expectancy is uncertain, but it appears to be partly explained by biological advantages and partly by environmental and behavioral factors. However, as women outlive men, they are more prone to suffering from ill healt...

High prevalence of complex diseases, high investments and low success rate associated with drug development, are making the health industry appeal for innovative technologies that can enhance understanding of complex diseases, contribute to the development of personalized treatments, accelerate clinical trial activities, and lower the R&D expenditu...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

15 Jun 2021  |  North America  |  Market Research

US Automotive Usage-based Insurance Growth Opportunities

Transformational Growth Enabled by Connected Data Ecosystems Drives New Insurance Models

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For decades, automotive insurers have based underwriting on historical driver data and demographics. Drivers were forced to settle for one-size-fits-all policies that did not take into account their driving habits or miles driven. This began to change with the emergence of real-time tracking of vehicle and driver behavior with vehicle telematics. T...

31 Aug 2021  |  Asia Pacific  |  Customer Research

Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific

Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth

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This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...

Once affordable only to massive research organizations, AI solutions are now accessible to any business. Across industries and segments, organizations are leveraging various forms of AI to streamline business operations, improve customer experience, and identify new revenue streams. As a result, businesses are scrambling to amass data of every kind...

This study looks at the impact on demand for streaming solutions in the education market since the pandemic started. Private and public educational institutions do not yet know the full impact of COVID-19 on the learning sector. While many expect a hybrid model to stay and be the norm, constant changes in student behavior will impact the solutions ...

This edition of Trend Opportunity Profiles features trend advancements in health, wellness, and nutrition featuring sensors for food products or pharmaceutical drugs, sustainable nutrition, technology-induced healthcare including AI for drug discovery and blockchain for data intelligence, personalized health solutions, online consultations, behavio...