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25 May 2021  |  North America  |  Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...
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20 Jun 2025  |  Global  |  Technology Research
Recent Advances in Biologics, Microbiome Technologies, Intelligent Drug Discovery and Biomanufacturing Technologies
Life Science, Health & Wellness Technology Opportunity Engine
This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides insights across recent technology advances across cell & gene therapies, immunotherapies, intelligent drug discovery approaches, automated biomanufacturing and microbiome sciences. The TOE also encompasses recent developments in proteomics, drug deliver...
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26 Feb 2026  |  Global  |  Customer Research
Data Center Colocation: Decision-Makers’ Insights and Strategic Priorities, 2026–2027
Highlights from the Annual Frost & Sullivan Global IT and Business Decision-Makers Survey
Frost & Sullivan’s annual survey of IT and business decision-makers, now in its 16th year, examines evolving perceptions, investment priorities, and purchasing behaviors related to digital infrastructure. The study explores how organizations align technology adoption with business objectives amid rapid technological change.This research presents co...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2025
Market Demand is on the Rise, Primarily Driven by the Shift toward an OPEX Model, Flexibility, and Scalability
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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17 Nov 2020  |  North America  |  Market Research
Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025
Competition Moves up the Stack as IaaS Adoption Accelerates
The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...
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26 Sep 2024  |  Global  |  Market Research
Industrial Roboverse, Global, 2024 2029
Operational Efficiency Gains are Driving Transformational Growth in Industrial Robots due to the Rising Labor Shortage, Pushing Industries to Automate Tasks
This study explores industrial robotics' potential growth opportunities. The global workforce shortage and customers' growing interest in automation are significant drivers for the adoption of robots, which are being deployed across several industries, including retail, manufacturing, healthcare, food and beverage, and agriculture. A few countries ...
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26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research
Identity and Access Management Market in India, Forecast to 2023
Vendors Should Focus on Developing Innovative IAM Solutions that is Intelligent, Contextual, and Adaptive to Today‘s Threat Landscape
Most enterprises have started to empower their employees with digitalization; with digital entitlement, the aspect of digital identity has come. Managing the digital identity of employees across different ranks and functions is a challenge that the enterprise IT team has to deal with on a regular basis. This includes on-boarding of new users, creat...
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17 Mar 2017  |  Asia Pacific  |  Market Research
Australian Facilities Management Market, Forecasts to 2023
Technology-aided Value-added Solutions Prompts FM Market Development
The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...
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23 Apr 2019  |  North America  |  Frost Radar
Frost Radar in the Industrial Computed Tomography Solutions Industry
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
CT will evolve as the most important technology for inspecting complex internal geometries and 3-D printed components. CT metrology systems are in a unique position to provide 3-D CT measurement without component configuration. CT scanning can access areas of components normally inaccessible by other metrology techniques. Whether in assembled or pr...
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20 Apr 2020  |  North America  |  Strategic Forecasting
Cloud Migration Services and Software - Which Approach Best Fits Your Enterprise Needs?
Migrating applications and data from the premises to the cloud is much harder than it seems. Three-quarters of businesses surveyed by Frost & Sullivan say migration represents a top hindrance to cloud implementation. The challenges are both technical and non-technical, and include the physical challenge of moving vast amounts of data to the cloud, ...
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