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The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...

Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides a comprehensive overview of breakthrough innovations transforming AI-enabled discovery, precision diagnostics, cell engineering, targeted therapeutics, vaccines, and skin health across oncology, metabolic disease, rare disorders, neuropsychiatry, and ne...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

17 Jun 2020  |  Global  |  Market Research

The COVID-19 Pandemic’s Impact on the Global Healthcare Personal Protective Equipment Market

Persistent Demand to Safeguard Frontline Workers and Longer-Term Calls to Replenish Stockpiles Present Opportunities for Manufacturers

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The healthcare personal protective equipment (PPE) industry has witnessed unprecedented global demand for its products during the COVID-19 pandemic. Government stockpiles in some countries quickly proved inadequate as healthcare facilities became overwhelmed with patients. Healthcare PPE demand has gone beyond available inventories for most product...

27 Apr 2020  |  Europe  |  Market Research

Growth Opportunities in the French Facility Management Market, Forecast to 2025

Technical Services and Integrated Contracts Will be the Main Growth Drivers

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France is the third largest market for FM in Europe (after the UK and Germany) and is growing faster than the average rate of the western European market. It will present opportunities to incumbent suppliers as well as attract new entrants from outside the country. Like all markets in Europe, FM in France is going through a transformation driven by...

One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

12 May 2020  |  Europe  |  Market Research

Strategic Analysis of European OEMs’ Connected Services and HMI Solutions

Telematics Services are Expected to Achieve a Penetration of 90% in Europe, While More Than 60% of Vehicles will have Wider (12.3+ inch) Infotainment Displays Controlled by Touch or Gestures, with AI-based Digital Assistants being Omnipresent, by 2025

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Connected car strategy for the in-vehicle scenario covers 2 major domains—Connected Services and Human-Machine Interfaces (HMI)—apart from other domains that are also important. Each automaker’s portfolio defines its position in the fight to be a market leader in the connected car segment. This connected services and HMI study for the European reg...

19 Aug 2020  |  Global  |  Market Research

Digital Transformation in the Global Adhesives and Sealants Industry, 2020

Future Growth Potential Enhanced by Growth Opportunities in Innovative Digital Business Models

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The chemicals and materials sector is focused on restructuring business processes using advanced digital technologies in keeping with similar trends being pursued by all major industries. Frost & Sullivan’s November 2019 report: Global Digital Transformation in Paints and Coatings, 2019, found that leading coating formulators have invested si...