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The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...

Enterprise content management (ECM) has increasingly been adopted in healthcare in response to the urge to move to 'paperless or paper-light' documentation and the encouragement for health providers to use various healthcare information technologies (IT) to increase their efficiency and quality of care. With large amounts of patient information at ...

30 Oct 2015  |  North America  |  Market Research

US Ambulatory Electronic Health Record Market: 2015 - 2020

What to Expect as the Focus Shifts from Adoption to Optimization

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This study analyzes trends in the US ambulatory electronic health records (EHR) market, predicts changes in market measurements through 2020, and provides an analysis of challenges facing market participants. Value-based reimbursement provisions, payer consolidation, and EHR optimization agendas will accelerate adoption among ambulatory practices. ...

This research service analyzes and provides forecasts of the US hematology diagnostics market from 2012 to 2017. The market is broadly classified into 2 major segments: analyzers and reagents. The US hematology market was sized using a bottom-up revenue model developed from the actual installed base of hematology analyzers in US laboratories, the d...

Prescription drug therapy for the treatment of obesity is experiencing a revival of interest with new government incentives and the recent approval of 2 new drugs, with 2 more pending imminent approval. This research service focuses on the competitive landscape of prescription drugs for the treatment of obesity. A global product and pipeline asse...

This research service examines the U.S. defense geospatial market from 2011 to 2017. The market has grown as new tools and technologies have been developed through real-world operations. Afghanistan and Iraq have provided problem sets driving innovation and development of better geospatial tools and services. Geospatial intelligence (GEOINT) has ma...

Rail transportation offers a lot of advantages in terms of environmental impact and safety. The ongoing improvement of the rail traffic management is crucial to respond to dynamic growth of transportation turnover. The gradual replacement of existing signalling systems with more reliable, cost-effective and innovative technologies will lead to incr...

During 20092011, the home automation market has gone remarkable changes that are likely to shape its future in the long term. The industry is likely to develop at a much faster pace than it is typically used to, as homes become smarter and better connected. Key developments will include the rapid introduction of new products, falling prices, the e...

Research was carried out to analyse the Global market for military land vehicles, determine the market trends of the military land vehicles market, market structure, evaluate opportunities for vehicle suppliers and provide strategic recommendations and conclusions. A total of 98 countries, which represent more than 95% of the global defence budget ...