Search results for: 'salesforce complex landscape'
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16 Apr 2021  |  North America  |  Market Research
Information Technology and Operations Technology (IT-OT) Convergence Powers the Global Industry 4.0 Market for Mechanical Test Applications
Customer Experience, Driven by Digitally Led Business Models, Creates New Growth Opportunities
The impact of the convergence of Information Technology (IT) and Operational Technology (OT) has been tremendous in recent times. Benefits of this convergence can be seen even in traditional markets (e.g., mechanical testing). The world is staring at an economic mess propelled by the catastrophic outbreak of COVID-19. In 2020, the demand for digita...
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30 Apr 2021  |  North America  |  Market Research
Sentiment Analysis Tools are Redefining the Global Voice of the Customer (VoC) Market
Sentiment Analysis Enhances Business Intelligence and Opens Up Extraordinary Opportunities to Improve the Customer Experience
Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with a substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the custome...
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23 Jul 2024  |  North America  |  Technology Research
Frost Radar™: Managed Security Services in the Americas, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Managed security services (MSS) is a strategically significant industry in which security vendors provide technology, expertise, and management for the private and public sectors. At the same time, the customer retains control and oversight. While the market is in a mature stage, it continues to grow steadily year after year. The reason is that it ...
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20 Nov 2017  |  North America  |  Market Research
Global Biologics Market—Companies-to-Action
Biopharma Companies are Increasingly Collaborating with CDMOs, CROs, and Digital and Medical Equipment Companies for Biologics Discovery and Development
This study on the "Global Biologics Market: Companies-to-Action" presents an overview of the global biologics landscape with an emphasis on the top 10 leading bio-pharma companies in the market. The study highlights the shifting focus and investments of bio-pharma companies towards biologics discovery and development, which is attributed to the gro...
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23 Mar 2017  |  North America  |  Market Research
Managed Security Services Market in Latin America, Forecast to 2021
Overall Revenue to Reach Nearly $1 Billion by End of Forecast Period with Security Asset Management and Monitoring Most in Demand
The Latin American managed security services (MSS) market generated $455.9 million in 2016 and is expected to reach $936.1 million by 2021, presenting a CAGR of 15.5%. The nature of managed security services is starting to transform. Extensively dominated by asset management and monitoring, many clients in Latin America are showing interest in serv...
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09 Nov 2022  |  North America  |  Market Research
Market Potential for Level 4 Autonomous Trucks in the United States—Last-mile B2C Delivery
Transformational Growth of Autonomous Vehicle Adoption to Result in 31.4% Autonomously-driven Last-mile B2C Deliveries in 2040
Autonomous trucks are the next logical step to overcome logistics bottlenecks and match pace with the rapidly changing freight carriage ecosystem. Unlike human drivers, who must limit their operating hours to remain safe, autonomous systems can operate trucks 24-7, increasing commodity flow in the freight value system. Several leading automotive OE...
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06 Oct 2020  |  North America  |  Market Research
Strategic Insight into the Future of the Global Mobility Technology Market
The Converging Multi-industry Ecosystem is Moving Toward Opportunities in CASE Mobility
The long-term evolution of mobility systems is expected to be heavily technology-oriented. The future of the mobility industry is underpinned by a vast mobility technology ecosystem consisting of an array of technology market participants, mobility service providers, original equipment manufacturers, and Tier I and II suppliers. The study seeks t...
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22 Aug 2019  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2019
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
New analysis from Frost & Sullivan's Digital Transformation program finds that growth continues in all areas of the contact center market: premise-based systems, the cloud, and hybrid configurations. Analytics, quality monitoring, and recording continue to be bright spots for growth, but emerging areas are taking center stage as companies transitio...
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06 Nov 2019  |  North America  |  Market Research
Growth Opportunities in Human Microbiome Market, Forecast to 2023
Strategic Collaborations and Stakeholder Awareness Along with Clear Paths to Commercialization will Play a Key Role for Success in the Human Microbiome Market
Interest in the microbiome as a science and industry has exploded over the past decade. Innovations are happening across 3 significant categories for human health benefits: microbiome-based therapeutics, over-the-counter (OTC) dietary supplements, and self-diagnostics/screening. The OTC market is the largest because of the lack of precise regulatio...
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24 Jan 2023  |  North America  |  Market Research
US Healthcare Claims Management Growth Opportunities
Intelligent Tools to Automate Payer and Provider Functions Will Boost Efficiency and Deliver a Digital Customer Experience
The healthcare claims management industry is evolving. Changes include a shifting reimbursement landscape (for virtual care, urgent care, telehealth, and at-home care); a transition to new, value-based care models (e.g., population-based reimbursement and partial and full capitation payment); and disruption from big tech companies, big-box retailer...
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