Search results for: 'Conversational AI Landscape Expands Beyond Customer Experience '

Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...

The access to electricity in Africa is well below the global average, presenting a significant opportunity for the development of the energy supply industry, largely in the form of private sector investments in electricity generation. Many African governments are under immense pressure to improve the quality and reliability of electricity supplied ...

This research service provides an overview of how customers in the South African security systems and services market select their electronic security equipment as well the related security services. The market was divided into the top five vertical industries within the South African security systems and services market namely: mining, financial s...

The pharmaceutical industry in Ghana and Nigeria is forecast to represent a combined business opportunity of over $3 billion by 2018, propelled by a convergence of changing economic profiles, increased healthcare spending and investment, and increasing incidence of chronic diseases. Market segmentation is done based on products (OTC, generic, and b...

Frost & Sullivan conducted in-depth interviews with forty of the largest metal and mining companies in seven African countries. The aim of this reserach service was to provide early market information to suppliers of automation and control solutions by analyzing end user requirements and satisfaction with ACS products and services they receive from...

This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...

Scope of the report The research report includes the following segments: Product scope: Pharmaceutical Products Geographic scope: Ethiopia End-user scope: Pharmaceutical manufacturers, Pharmaceutical distributors, Healthcare providers, Contract Manufacturing Organisations (CMO) Revenue analysis and forecasts, drivers and restraints, business opp...

The Bitumen and Additives research study focuses on the competitive market, the supply chain and key market drivers and restraints that affect the market in South Africa. An analysis of the road infrastructure in South Africa and conditions surrounding the infrastructure are also given to understand the demand drivers for bitumen. Bitumen is a key ...

Nigeria has the largest consumer base in Sub-Saharan region. A larger part of the population living in urban areas is a favorable indicator for market entry. Robust growth of around 7% for the past decade is threatened by macroeconomic challenges, particularly exchange-rate volatility and falling global oil prices that impact public-sector spending...