Search results for: 'Hosted Telephony'

This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

This study focuses on hosted IP telephony services including IP Centrex and hosted IP PBX, as well as more comprehensive service bundles, typically referred to as Unified Communications (UC) services, that also include hosted voice and unified messaging, chat/instant messaging and presence, conferencing and collaboration. The findings of this study...

01 Mar 2017  |  Europe  |  Market Research

European Hosted IP Telephony and UCaaS Market, Forecast to 2023

ISDN Decommissioning to Accelerate Cloud Communications Adoption

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The European hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. European telecom carrier initiatives to discontinue Integrated Services Digital Network (ISDN) services are driving ...

The North American hosted Internet Protocol (IP) telephony and voice over Internet Protocol (VoIP) market continues to evolve as new market entrants deploy solutions targeted at specific enterprise segments. This study examines various end-user, competitive, and technological trends impacting the North American hosted IP telephony and VoIP access s...

Hosted IP telephony has been available in the North American market since about 2000 but has gained only limited penetration thus far. Businesses are attracted to hosted IP telephony for the additional capabilities it offers such as unified communication and find me/follow me. This study includes a discussion of market drivers and challenges, mar...

03 Nov 2016  |  North America  |  Market Research

North American Hosted IP Telephony and UCaaS Market

Cloud Communications Solutions Evolve to Align with an API Economy

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The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

08 Dec 2015  |  Europe  |  Market Research

Analysis of the European Hosted IP Telephony and UCC Services Market

Businesses Embrace the Cloud for Greater Flexibility

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The rapidly growing European hosted Internet protocol (IP) and unified communications and collaboration (UCC) services market is creating opportunities for both European and international providers delivering compelling next-generation solutions. The study discusses factors that are impacting growth opportunities in the European hosted IP telephony...