Search results for: 'daa adapt email'

While the automotive sector strives toward automated driving, certain segments within the industry are expected to witness a drastic shift in demand, technological development, and deployment. One such segment is steering. While the pace of innovation in automated driving has slowed due to COVID-19, the gradual transition toward the development of ...

19 Feb 2021  |  Europe  |  Market Research

Adaptation of Adjacent Retail Initiatives Driving Automotive Retail Digitalization

Future Growth Potential via Customer Engagement and Digital Tools Creates Growth Opportunities

Infographics

×

Key Issues Addressed

The COVID-19 pandemic shows the automotive retail industrys dependence on physical stores. While these physical stores are expected to continue being relevant in the future, the pandemic has brought digital tools role in customer engagement to the forefront. Every automotive retail stakeholder can transform its customers' appeal by embracing digit...

14 Dec 2022  |  Europe  |  Market Research

Analysis of the European UCaaS Market—Forecast to 2028

A Return to Growth as Businesses Adapt to and Shape the New Normal

Infographics

×

This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...

The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

24 Sep 2020  |  Europe  |  Frost Radar

Frost Radar™: European Digital Risk Protection (DRP) Market, 2020

Benchmarking Future Growth Potential

Infographics

×

Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

The aim of this research service is to provide a strategic overview of the global luxury vehicle market. Luxury automotive OEMs must evolve and adapt to emerging Mega Trends of urbanization, demographic and social preference changes, and technology and electric mobility. The study introduces new market segments that have developed to meet changing ...

22 Sep 2020  |  Europe  |  Market Research

European Digital Risk Protection (DRP) Market, Forecast to 2024

The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth

Infographics

×

Key Issues Addressed

Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...

The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...