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20 Jun 2025  |  North America  |  Market Research
The Impact of Tariffs on the Retail Customer Experience
How Retailers are Navigating Economic Uncertainty in 2025
The inauguration of a new U.S. president in January 2025 not only changed the administration but also initiated a complete shift in managing the U.S. economy. A key focus is the rapid implementation of tariffs affecting the U.S. and its trading partners. Tariffs act as a tax on businesses importing goods, since companies cannot retrieve their produ...
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06 Dec 2021  |  North America  |  Customer Research
The Changing State of Retail Customer Care
Growth Opportunities Rise in the Dynamic North American Retail Market
The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...
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04 Nov 2016  |  North America  |  Market Research
Medium- and Heavy-Duty Truck Steering System Market in North America, 2015–2022
Addition of Active Steering Technology is Catalyzing the Active Safety Systems Market
The commercial vehicle market has a traditional business model that has resisted change for many years. However, technological advances such as advanced/active steering systems are changing market dynamics and increasing the cost of new trucks. Fleet managers have emphasized that they are not particularly concerned with or considering the installat...
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18 Dec 2023  |  North America  |  Market Research
Fuel Cell Commercial Vehicle Growth Opportunities Light, Medium, and Heavy-duty Trucks
Fuel Cell Trucks as an Additional Powertrain Strategy for Specific Segments and Green Hydrogen Adoption
Electrification in trucking is gaining momentum as a Mega Trend, with new mobility models shaping the industry s future. Various sub-trends within electric vehicles (EVs), such as battery EVs (BEVs) and FCEVs, are increasingly popular as emission norms become stricter and the focus on achieving cleaner forms of goods transportation is higher. The p...
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10 Jul 2012  |  North America  |  Market Research
Strategic Analysis of Platform Strategies of Major Heavy-duty Truck Manufacturers
Nearly One in Three Heavy-duty Trucks Manufactured in 2018 to Show Platform Lineage
This report outlines the platform strategies of the key global heavy-duty truck manufacturers and presents a comparative analysis of these various platforms. The report points towards the need for platform-based product development and increased part commonality across multiple brands; additionally, it enumerates the various potential benefits to b...
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25 Nov 2021  |  North America  |  Market Research
Global Heavy-duty Commercial Vehicle Transmission Market Growth Opportunities
Automated Manual Transmission to Gain Top Share by 2030 and Rise in Refuse Applications Drives the Adoption of Fully Automatic Transmission
The global transmission market for heavy-duty (HD) commercial vehicles has changed drastically in the past few years. Manual transmission (MT) was the go-to option for all drivers in the North American market due to its robust gears, the expertise required, and low initial cost. However, drivers—especially those new to the industry—have embraced au...
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17 Feb 2023  |  North America  |  Market Research
North American Class 4-8 Commercial Vehicle Transmission Replacement Aftermarket Growth Opportunities
Remanufactured Automatic and Automated Manual Transmissions Will Drive Aftermarket Growth during the Forecast Period
This Frost & Sullivan study covers the Class 4-8 transmission replacement aftermarket in North America and forecasts market size from 2023 to 2029. The base year is 2022, and the study period is from 2019 to 2029. The study analyzes key medium-duty (MD) and heavy-duty (HD) truck transmission replacement trends in the aftermarket and examines the ne...
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01 Sep 2022  |  North America  |  Customer Research
Re-imagining the Retail Customer Experience, 2022
Growth Opportunities Reshaping the North American Retail Market
The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...
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31 Jul 2023  |  North America  |  Market Research
Transformation of Retail Health: Analysis of Trends and Their Impact on Traditional Healthcare Providers
Retailers’ Patient Centricity and Challenges in Traditional Healthcare Drive Transformational Growth
Retail health providers fill the traditional healthcare void by offering healthcare services, such as pharmacy, preventive care, urgent care, chronic condition management, vaccinations, telehealth, wellness, and an emerging focus on women’s health. High cost is a barrier to healthcare and medication access, affecting uninsured and aged populations ...
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21 Jul 2016  |  North America  |  Market Research
Global Heavy-duty Truck Platforms Driving Growth Opportunities
Average Number of Global Platforms per OEM to Rise from 2.2 to 2.8 by 2025
Platform-based production has gained importance among truck manufacturers in recent years. It offers improved margins due to increased scalability, as well as multi-regional presence. Nearly half of the total number of heavy trucks produced globally will be platform-based by 2025. OEMs are expected to start focussing on global platforms, shifting f...
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Special Price $3,712.50 save 25 %