Search results for: 'manag call part'

This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...

In the face of rising cyber security threats to enterprises, the market for managed security services (MSS) is attracting attention from technology providers. The Internet of Things, Big Data, and consumer protection acts are among the leading trends influencing the market. This research service provides an analysis of South Africa’s MSS market. It...

Due to the recent changes reflected in the National Environmental Management: Waste Act 59 of 2008, the waste sector in South Africa is not yet formalised. These changes encourage the diversion of waste to landfill by avoiding, reducing, re-using, recycling, and processing used materials. This significant change in focus has created opportunities f...

The Kenyan maize and wheat flour market will show strong growth (CAGR of 7.3%) over the next 5 years as changing consumer preferences for wheat flour, improving retail accessibility, and increasing market sophistication drive demand. Worth $738.1 million in 2015, the Kenyan wheat flour market is expected to reach $1.15 billion by 2020 at a CAGR of ...

Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...

Although unregulated and largely informal, the South African facilities management market is witnessing a marked increase in growth and the levels of competition are rising. Companies that proactively seek to expand their client base, skill capabilities, market share or revenues should consider implementing a growth strategy to achieve this. In thi...

South Africa's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are looking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure on bu...

Nigeria and Kenya's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are seeking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure ...

This report is a synopsis of the trends and factors impacting the South African automotive aftermarket sector. It provides an economic analysis to assist the reader in understanding the economic backdrop against which the aftermarket is performing and being challenged. It is clear that the previous government?s maladministration of the economy led ...