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08 Nov 2018  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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11 Oct 2005  |  Latin America  |  Market Research
Venezuela IT Infrastructure Outsourcing Services Markets
In the late 1990s many Venezuelan service providers immediately embraced the web hosting model as a means to add value to the basic Internet access offering. However, the market was undoubtedly not mature to neither demand nor adopt more advanced infrastructure outsourcing services.The IT outsourcing business market model that emerged in Venezuela ...
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23 Dec 2020  |  Latin America  |  Market Research
Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025
Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models
The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...
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26 Oct 2012  |  Latin America  |  Market Research
Analysis of the Petrochemicals Market in Colombia
This research study provides an analysis of the Colombian basic petrochemicals market to confirm that products from the Refining process form the building blocks of many industries. A brief introduction to the Colombian petrochemical market includes such characteristics as volume demand, revenue, corresponding representative manufacturers lists, al...
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26 Aug 2016  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
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04 Aug 2006  |  Latin America  |  Market Research
Latin America IP Telephony Solutions Markets
The economic downturn experienced by many countries, along with the instability in the political scenario and the 'wait-and-see' attitude influenced the implementation of IP solutions in key markets such as Brazil. On the other hand, the Mexican market has shown significant results already in the early stages of this market mostly due to its proxim...
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27 Jul 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Automotive eCommerce, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Although marketplaces were already offering their services online, the COVID-19 pandemic prompted many transactional companies to start offering their services digitally too. This resulted in more competition, an expansion of the market, and the development and implementation of different digital tools and services in order to cater to clients’ nee...
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27 Feb 2012  |  Latin America  |  Market Research
Analysis of the Unified Communications and Collaboration Solutions Market
How the Collaboration Market Has Recently Performed in Brazil
The 2009 world economic crisis did not affect the Brazilian market and it remains steady. The competitive landscape has the presence of many local vendors focused on small companies. Collaboration is evolving rapidly to integrate social network communications with business processes and enterprises. UC licenses will include more capabilities, in or...
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12 Nov 2015  |  Latin America  |  Market Research
Analysis of Smart City Opportunities in Latin America
Case Studies Indicate the Concept is Slowly Gaining Traction in the Region
While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...
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Special Price $1,125.00 save 25 %
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18 Jun 2021  |  Latin America  |  Frost Radar
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic disrupted the world in 2020 and affected the unified communications as a service (UCaaS) market and the overall collaboration landscape. While the tremendous economic downturn and the loss of millions of jobs (potential users) in Latin America and the Caribbean (CALA) had a negative impact on the markets, the demand for remote...
$4,950.00
Special Price $3,712.50 save 25 %