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26 May 2016  |  North America  |  Strategic Forecasting
Future of the Smart Grid Industry
The Global Smart Grid Industry will Reach $112.7 Billion in 2025 growing at 6.2%
Global smart grid investment is likely to grow rapidly. By 2025, a complete transformation to a smarter grid is unlikely but the process would have gained pace with major changes underway in grid automation, demand-side management, and Big Data analytics. Revenue growth will be the fastest in Europe. Demand response and advanced metering infrastruc...
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27 Jun 2019  |  North America  |  Technology Research
Grid Scale Energy Storage: Innovations and Emerging Opportunities
Emerging Solutions and Innovations in the Storage Sector Focused on Supporting the Performance of the Grid
Grid-Scale energy storage solutions involve electrochemical storage such as batteries, supercapacitors, electromechanical storage solutions such as flywheels, compressed air energy storage and thermal energy storage solutions like molten salt and ice energy storage. These storage solutions are used to support grid stability and predominantly the in...
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24 Aug 2018  |  North America  |  Market Research
Analysis of the North American Grids Cyber Security Market, Forecast to 2022
Growing Appetite for Automation Solutions Fuels Growth in Grid Cyber Security
The cyber security solutions market has been analyzed on the basis of the five different services, namely Network Access & Operations (NA&O), Analytics & Compliance (A&C), Security Services (SS), Internet Property Defense (IPD), and Device Management (DM). This report is segmented based on solutions offered for the transmission & distribution (T&D)...
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13 Apr 2022  |  North America  |  Customer Research
Customer Perspectives on Optimizing Content Delivery
Optimized Video Delivery Is A Key Success Factor For Content Companies
The primary goal of this research is to establish how OTT platforms, publishers, and broadcasters think about optimizing video delivery. The study looks at which enhanced experiences are the most important and across which devices customers are most interested in deploying them. With consumers having more choices than ever when it comes to vide...
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27 Oct 2023  |  North America  |  Frost Radar
Frost Radar™: Business Process Management Services, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...
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19 Jul 2010  |  North America  |  Market Research
North American Agent Performance Optimization Markets
Agent Performance Optimization (APO) is a set of contact center applications that seek to increase agent effectiveness, reduce workforce costs and improve service levels. This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monit...
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09 Sep 2008  |  North America  |  Market Research
North American Agent Performance Optimization Markets
This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on Quality Monitoring and Workforce Management applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vertical market. Vendor solu...
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30 Jun 2009  |  North America  |  Market Research
North American Agent Performance Optimization Markets
This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monitoring, workforce management, and performance analytics applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vert...
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22 Jan 2015  |  North America  |  Market Research
Profiling the Back Office Workforce Optimization Market
Powerful Tools to Unleash Hidden Productivity and Improve the Customer Experience
This Frost & Sullivan market insight provides the reader with an overview of and an introduction to the emerging Back Office Workforce Optimization (BOWFO) market. It defines BOWFO and how it works, and discusses the benefits of its use. It also analyzes market drivers and restraints in evolving BOWFO solutions. Finally, it profiles a few key compe...
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24 Mar 2009  |  North America  |  Market Research
Contact Center Agent Performance Optimization End-user Survey
This market insight discusses current and future trends, 2009 outlook, and buyer behavior in the contact center market. The research findings are based on a comprehensive end-user survey conducted by Frost & Sullivan. We targeted 332 Contact Center decisions makers, based primarily in North America; specifically, those who manage, support or influe...
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