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This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

Europe has been faced with unprecedented heatwaves and droughts triggered by climate change. This has affected surface and groundwater availability across regions, leading to water use restrictions and investment in water reuse infrastructure.Southern European countries such as Spain, Cyprus, Malta, and Greece have invested in desalination as an al...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This research service analyses the Alpine personal protective equipment (PPE) market covering Austria and Switzerland. The main segments covered by product type are above the neck (including head protection, hearing protection, eye and face protection), foot protection, hand protection, protective apparel, respiratory protection, gas detection, and...

Germany was an early leader in renewable energy; although its pace has slowed, the country still continues to make significant investment in new wind and solar capacity. This investment must be supported by investment in new grid interconnections to ensure that the electricity generated is used and not wasted. Austria has also followed Germany's le...

03 May 2016  |  Europe  |  Market Research

European Nondestructive Testing (NDT) Inspection Services Market Analysis, Forecast to 2020

Untapped Growth Potential in Eastern Europe and Wind Energy to Drive Overall Revenues

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For the European NDT inspection services market, the past 5 years have been torrid with the much discussed sovereign debt crisis crippling many economies. While some economies have turned around, the NDT inspection services market took a fresh blow when oil prices started declining to their lowest level in over 12 years. There are pockets of growth...

26 Jun 2017  |  Europe  |  Market Research

European Category Management Report—Automotive Filters Aftermarket, Forecast to 2023

Cabin Air Filters Will Offer Maximum Growth Opportunities in the Market

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This research service covers the replacement filters aftermarket for passenger cars and light commercial vehicles in terms of volume (million units) and value (€ million) across Europe. It discusses unit shipments, revenue forecasts, manufacturer level prices, distribution channel share, and market share. The base year for analysis is 2016 and the ...