Creating a Culture of Health—A 2015 Survey of US Consumers

Creating a Culture of Health—A 2015 Survey of US Consumers

Benchmarking Consumer Attitudes on Health and Wellness Along the Road to Patient Engagement

RELEASE DATE
06-Jan-2016
REGION
North America
Research Code: NFB5-01-00-00-00
SKU: HC02597-NA-CR_16719

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Description

This research profiles the American health consumer regarding perceptions of their current health status, their engagement in health and health-related activities, and their use of mobile and wearable devices and health tracking applications. It benchmarks attitudes on health and wellness issues as part of understanding the shifts in the US healthcare system environment, and progressively having a fully engaged consumer and/or patient.

RESEARCH: INFOGRAPHIC

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Table of Contents

Key Objectives

Methodology

Current Health, Concern About Health, and Level of Engagement in Healthcare

Tracking of Health and Wellness Using Technology and Conventional Means

Use, Rating, and Future Use of Telehealth Services

Use, Rating, and Future Use of Telehealth Services

  • Use of Telehealth Services
  • Rating of Telehealth Services
  • Likelihood to Use in the Future

Importance of Sources for Health Information and Communication Preferences

Derived Health Consumer Segments

Budget-Constrained Health Consumers

Profile of Budget-Constrained Consumers

Self-Motivated Suburbanite Health Consumers

Profile of Self-Motivated Suburbanite Consumers

Afflicted Urban Professional Health Consumers

  • Self-Motivated Suburbanite
  • Physician-Dependent Senior
  • Engaged Urban Techie

Profile of Afflicted Urban Professional Consumers

  • Top Health Improvements
  • Top Health Conditions
  • Most Effective at Managing Health
  • Health Status and Coverage

Physician-Dependent Senior Health Consumers

  • Mobile Device Use
  • Health Tracking Use
  • Health Activities
  • Health Conditions

Profile of Physician-Dependent Senior Consumers

Engaged Urban Techie Health Consumers

Profile of Engaged Urban Techie Consumers

Healthcare Skeptic Health Consumers

Profile of Healthcare Skeptic Consumers

Derived Health Consumer Segments

Prevalence of Health Conditions in the United States

Prevalence of Health Conditions in the United States by Gender

Prevalence of Health Conditions in the United States by Age

Prevalence of Health Conditions in the United States by Income

Number of Health Conditions by Gender and Age

Opinion of Current Health by Gender and Age

Opinion of Current Health by Region and Income

Health-Related Activities by Gender

Health-Related Activities by Age

Health-Related Activities by Income

Current Health Compared to One Year Ago by Gender and Age

Current Health Compared to One Year Ago by Region and Income

Concern About Current Health Status by Gender and Age

Confidence in Access to Health Services by Gender

Confidence in Access to Health Services by Age

Confidence in Access to Health Services by Income

Engaged Healthcare Consumers by Gender and Age

Future Expectations to Maintain Health by Gender and Age

Future Expectations to Maintain Health by Region and Income

Use of Mobile Apps to Track Health and Wellness by Gender and Age

Use of Wearable Sensors to Track Health and Wellness by Gender and Age

Use of Personal Health Records to Track Health and Wellness by Gender and Age

Use of Paper Records to Track Health and Wellness by Gender and Age

Actions Taken to Improve Health in Past Two Years

Actions Taken to Improve Health in Past Two Years by Gender

Actions Taken to Improve Health in Past Two Years by Age

Actions Taken to Improve Health in Past Two Years by Income

Most Important Motivating Factors for Improving Health by Gender

Most Important Motivating Factors for Improving Health by Age

Most Important Motivating Factors for Improving Health by Income

Effectiveness of Health Services and Technologies for Health by Gender

Effectiveness of Health Services and Technologies for Health by Age

Effectiveness of Health Services and Technologies for Health by Income

Primary Form of Health Insurance by Gender and Age

Primary Form of Health Insurance by Region and Income

Rating of Health Insurance Coverage by Gender and Age

Rating of Health Insurance Coverage by Region and Income

Health Insurance Improvement Areas by Gender

Health Insurance Improvement Areas by Age

Rating of Communications with Health Insurance Provider by Gender and Age

Average Number of Visits to Healthcare Professional in Past Two Years by Gender and Age

Rating of Healthcare Professional by Gender and Age

Rating of Healthcare Professional by Gender

Rating of Healthcare Professional by Age

Importance of Sources for Health Information by Gender

Importance of Sources for Health Information by Age

Communication Preferences for Healthcare Providers by Gender

Communication Preferences for Healthcare Providers by Age

Importance of Viewing Personal Health Records by Gender and Age

Importance of Viewing Personal Health Records by Region and Income

Use of Telehealth Services in Past Two Years by Gender and Age

Use of Telehealth Services in Past Two Years by Region and Income

Rating of Telehealth Services by Gender and Age

Rating of Telehealth Services by Region and Income

Region by Gender and Age

Area by Gender and Age

Gender by Age and Area

Age by Gender and Area

Ethnicity by Gender and Age

Marital Status by Age

Marital Status by Gender

Number of People in Household by Gender and Age

Type of Household by Gender and Age

Number of Children in Household by Gender and Age

Average Gross Household Income in US Dollars by Gender and Age

Level of Education by Gender and Age

Current Occupation by Gender and Age

Risk Level of Work Environment by Gender and Age

Most Stressful Aspects Impacting Health by Gender

Most Stressful Aspects Impacting Health by Age

Satisfaction with Life by Gender

Satisfaction with Life by Age

Mobile Device Ownership by Gender

Mobile Device Ownership by Age

Mobile Operating System by Gender

Mobile Operating System by Age

Legal Disclaimer

Related Research
This research profiles the American health consumer regarding perceptions of their current health status, their engagement in health and health-related activities, and their use of mobile and wearable devices and health tracking applications. It benchmarks attitudes on health and wellness issues as part of understanding the shifts in the US healthcare system environment, and progressively having a fully engaged consumer and/or patient.--BEGIN PROMO--

Key full objectives of this survey include: To assess consumers’ perception of their current health status, engagement in health, and current health-related activities; To determine current health conditions and prevalence among surveyed consumers; To identify current health-related behaviors being utilized to maintain and manage health; To review consumers’ current use of mobile technology and health tracking applications; To determine the most appropriate consumer segments to target for connected health through mobile and wearable devices. 

The survey is designed to inform a variety of stakeholders seeking guidance and insight on health consumers, including health plans, IT vendors, employers, pharma, retail clinics, retail pharmacy, healthcare providers, mobile app developers, and entities in the communications and customer services space. It is based on a Web-based survey of 1,500 US adults, 18 years and older, who have health insurance coverage. Consumer segments were derived, with each segment having distinct attitudes, health behavior, and technology adoption patterns. 

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Table of Contents | Research Objectives and Methodology~ || Key Objectives~ || Methodology~ | Executive Summary~ || Current Health, Concern About Health, and Level of Engagement in Healthcare~ || Tracking of Health and Wellness Using Technology and Conventional Means~ || Use, Rating, and Future Use of Telehealth Services~ ||| Use of Telehealth Services~ ||| Rating of Telehealth Services~ ||| Likelihood to Use in the Future~ || Use, Rating, and Future Use of Telehealth Services~ || Importance of Sources for Health Information and Communication Preferences~ ||| Importance of Sources for Health Information ~ ||| Communication Preferences~ | Connected Health Consumer Segments~ || Derived Health Consumer Segments~ ||| Self-Motivated Suburbanite~ ||| Physician-Dependent Senior~ ||| Engaged Urban Techie~ || Budget-Constrained Health Consumers~ ||| Top Health Improvements~ ||| Top Health Conditions~ ||| Most Effective at Managing Health~ ||| Health Status and Coverage~ || Profile of Budget-Constrained Consumers~ ||| Mobile Device Use~ ||| Health Tracking Use~ ||| Health Activities~ ||| Health Conditions~ || Self-Motivated Suburbanite Health Consumers~ || Profile of Self-Motivated Suburbanite Consumers~ || Afflicted Urban Professional Health Consumers~ || Profile of Afflicted Urban Professional Consumers~ || Physician-Dependent Senior Health Consumers~ || Profile of Physician-Dependent Senior Consumers~ || Engaged Urban Techie Health Consumers~ || Profile of Engaged Urban Techie Consumers~ || Healthcare Skeptic Health Consumers~ || Profile of Healthcare Skeptic Consumers~ || Derived Health Consumer Segments~ | Health Conditions, Activities, and Current Health Status of Consumers~ || Prevalence of Health Conditions in the United States~ || Prevalence of Health Conditions in the United States by Gender~ || Prevalence of Health Conditions in the United States by Age~ || Prevalence of Health Conditions in the United States by Income~ || Number of Health Conditions by Gender and Age~ || Opinion of Current Health by Gender and Age~ || Opinion of Current Health by Region and Income~ || Health-Related Activities by Gender~ || Health-Related Activities by Age~ || Health-Related Activities by Income~ || Current Health Compared to One Year Ago by Gender and Age~ || Current Health Compared to One Year Ago by Region and Income~ || Concern About Current Health Status by Gender and Age~ || Confidence in Access to Health Services by Gender~ || Confidence in Access to Health Services by Age~ || Confidence in Access to Health Services by Income~ || Engaged Healthcare Consumers by Gender and Age~ || Future Expectations to Maintain Health by Gender and Age~ || Future Expectations to Maintain Health by Region and Income~ | Tracking of Health and Wellness Among Consumers~ || Use of Mobile Apps to Track Health and Wellness by Gender and Age~ || Use of Wearable Sensors to Track Health and Wellness by Gender and Age~ || Use of Personal Health Records to Track Health and Wellness by Gender and Age~ || Use of Paper Records to Track Health and Wellness by Gender and Age~ | Actions Taken and Motivations for Improving Health~ || Actions Taken to Improve Health in Past Two Years~ || Actions Taken to Improve Health in Past Two Years by Gender~ || Actions Taken to Improve Health in Past Two Years by Age~ || Actions Taken to Improve Health in Past Two Years by Income~ || Most Important Motivating Factors for Improving Health by Gender~ || Most Important Motivating Factors for Improving Health by Age~ || Most Important Motivating Factors for Improving Health by Income~ | Effectiveness of Health Services and Technologies Among Consumers~ || Effectiveness of Health Services and Technologies for Health by Gender~ || Effectiveness of Health Services and Technologies for Health by Age~ || Effectiveness of Health Services and Technologies for Health by Income~ | Health Insurance Coverage and Areas for Improvement~ || Primary Form of Health Insurance by Gender and Age~ || Primary Form of Health Insurance by Region and Income~ || Rating of Health Insurance Coverage by Gender and Age~ || Rating of Health Insurance Coverage by Region and Income~ || Health Insurance Improvement Areas by Gender~ || Health Insurance Improvement Areas by Age~ || Rating of Communications with Health Insurance Provider by Gender and Age~ | Healthcare Professional Interactions and Ratings on Service Delivery~ || Average Number of Visits to Healthcare Professional in Past Two Years by Gender and Age~ || Rating of Healthcare Professional by Gender and Age~ || Rating of Healthcare Professional by Gender~ || Rating of Healthcare Professional by Age~ || Importance of Sources for Health Information by Gender~ || Importance of Sources for Health Information by Age~ || Communication Preferences for Healthcare Providers by Gender~ || Communication Preferences for Healthcare Providers by Age~ || Importance of Viewing Personal Health Records by Gender and Age~ || Importance of Viewing Personal Health Records by Region and Income~ | Adoption of Telehealth Services by Consumers~ || Use of Telehealth Services in Past Two Years by Gender and Age~ || Use of Telehealth Services in Past Two Years by Region and Income~ || Rating of Telehealth Services by Gender and Age~ || Rating of Telehealth Services by Region and Income~ | Respondent Profile~ || Region by Gender and Age~ || Area by Gender and Age~ || Gender by Age and Area~ || Age by Gender and Area~ || Ethnicity by Gender and Age~ || Marital Status by Age~ || Marital Status by Gender~ || Number of People in Household by Gender and Age~ || Type of Household by Gender and Age~ || Number of Children in Household by Gender and Age~ || Average Gross Household Income in US Dollars by Gender and Age~ || Level of Education by Gender and Age~ || Current Occupation by Gender and Age~ || Risk Level of Work Environment by Gender and Age~ | APPENDIX:Stresses and Satisfaction with Life~ || Most Stressful Aspects Impacting Health by Gender~ || Most Stressful Aspects Impacting Health by Age~ || Satisfaction with Life by Gender~ || Satisfaction with Life by Age~ | APPENDIX:Technology Profile~ || Mobile Device Ownership by Gender~ || Mobile Device Ownership by Age~ || Mobile Operating System by Gender~ || Mobile Operating System by Age~ || Legal Disclaimer~
Author Nancy Fabozzi
Industries Healthcare
WIP Number NFB5-01-00-00-00
Keyword 1 American health consumer
Keyword 2 US Health Consumers
Keyword 3 US Health Care
Is Prebook No