Frost Radar™: Water Utility Services in Australia, 2024

Urban population growth, the impacts of climate change, and water scarcity risks present challenges and opportunities for Australian water corporations. As demand for water increases, companies providing water and sewerage services are under growing pressure to improve resource efficiency, address sustainability needs, and ensure affordability for customers. Water utilities are in various stages of digital transformation to promote water security by reducing non-revenue water (NRW) losses and optimizing resources.

Implementing smart solutions in the water and wastewater systems to boost efficiency significantly increases the utility provider’s ability to enhance customer value. This is especially important as more water corporations embrace net zero goals to deliver on sustainability and enable the circular economy, improving resilience.

With the support of a robust ecosystem of local IoT solution providers and university research collaborations, Australian water utilities actively explore a wide range of smart solutions, including IoT-enabled smart water network management solutions to detect leaks or water loss and monitor and predict sewer blocks. Smart meters provide leak alerts and asset management solutions to optimize operations, maintenance, and water quality. Given the growing demand for smart water solutions, the potential for revenue diversification through the export of expertise or technology strongly incentivizes utilities to invest in disruptive smart IoT-based solutions.

Frost & Sullivan analyzed the top 15 water corporations in Australia, which exemplified visionary innovation and growth efforts in the past year. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™, considering their strengths and the opportunities that best fit those strengths.