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Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
15-Jun-2022
North America
Customer Research
K775-01-00-00-00
TE04091-NA-CR_26635
$4,950.00
Special Price $3,712.50 save 25 %
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace.
The next phase of re-imagining hybrid work is, however, not without complexities. As organizations globally tackle the challenges of building the new office and meeting new employee expectations, one thing is clear—hybrid work means different things to different organizations and will have almost infinite variations.
The future workplace and its transformational shifts will be shaped for each organization by three key areas:
- Current and future employee expectations,
- The role of the office and its relevance, and
- The level of digital transformation supported in these transformations.
Frost & Sullivan’s research team has been investigating evolving hybrid work practices and technologies that address the new future of work. In this workplace transformation trends report, we summarize emerging hybrid work trends, their impact on the office space and meeting rooms, and overall implications for businesses based on key IT decision-maker survey findings.
This wide-ranging study is one of the several in a series of reports that analyze our extensive ITDM survey data and is complemented by additional IT decision-maker survey reports published by Frost & Sullivan in 2022 detailing trends in UCC investment priorities, communications platform as a service (CPaaS), frontline solutions, and various verticals. Customer organizations and market participants including enabling technology developers, service providers, resellers, IT/telecom decision-makers, and others will find value in leveraging the findings of these studies to develop sustainable workplace growth strategies.
Author: Roopam Jain
Introduction
Research Methodology
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Country
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Region
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Organization Size
Frost & Sullivan’s 2022 ITDM Survey—Respondent Demographics by Industry Sector
Workplace Trends in 2022 and Beyond
The Great Return
Transformational Shifts
Employee Turnover and Hybrid Work Permanently Influence Workplace Shifts
Key Findings
Key Findings (continued)
Emerging Work Spaces and Meeting Rooms
Work Space Utilization Trends
Current and Future Work Models
Hybrid Work—Number of Days Worked from the Office
Work Model Preferred by Top Management
Work Models are in Flux
Shifting Workplace Plans
Key Benefits and Challenges of Hybrid/Remote work
Impact of Hybrid/Remote Work on Organization Culture
COVID-19 has Accelerated Digital Transformation
Dominant Focus on Communications and Collaboration Upgrades and Investment Plans
Growing Technology Consolidation
Remote and Hybrid Work Enablement is the Top Driver for Investments in Communications and Collaboration Tools
Video Conferencing is a Table Stake for Remote Work
Video Meetings and Devices Lead in Planned Investments for Remote and Hybrid Work
Video Conferencing Extends to Contact Center and Frontline Workers
Growing Optimization of the Office Space
Strong Adoption of Video Conferencing Devices
Video Conferencing in Mid and Large-sized Meeting Rooms
Video Conferencing in Huddle/Small Spaces
Rapid Migration to Cloud Video Conferencing
Top Selection Criteria for Purchasing Room Video Conferencing Devices
Key Capabilities for Room Video Conferencing Devices
Importance of In-room Touch Controllers
Importance of Room Scheduling Displays
Importance of Smart Cameras
Importance of Intelligent Audio
Importance of Analytics
Importance of Centralized/Remote Management
Importance of Interop
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
List of Figures
- Frost & Sullivan’s 2022 IT decision-maker (ITDM) survey: Investment priorities for 2022 and beyond*
- ITDM Survey Respondents by Country, Global, 2022
- ITDM Survey Respondents by Region, Global, 2022
- ITDM Survey Respondents by Organization Size, Global, 2022
- ITDM Survey Respondents by Industry Sector, Global, 2022
- Percent of Desk Workers Working Remotely Part-time or Full-time, Global, 2022–2024
- Organizations with Hybrid Work Model, Global, 2022
- Guideline/Requirement on Number of Days Working from Office, Global, 2022
- Average Number of Days Working from Office, Global, 2022
- Current Work Model, Global, 2022
- Plans to Review their Current Work Model, Global, 2022
- Workplace Plans, Global, 2021–2022
- Top Benefits of Hybrid/Remote Work Model, Global, 2022
- Top Concerns for Hybrid/Remote Work Model, Global, 2022
- Percent of Organizations reporting Positive Impact of Hybrid/Remote Work on Business Culture (by Number of Knowledge Workers), Global, 2022
- COVID-19’s Impact on Digital Transformation Strategy and Investments, Global, 2022
- Communications and Collaboration Upgrade and Investment Plans, Global, 2022
- State of Communication and Collaboration Solutions, Global, 2020–2024
- Drivers for Investments in Communications and Collaboration Tools, Global, 2022
- Technologies Provided to Remote Workers, Global, 2022
- Planned Technology Investments for Remote and Hybrid Work, Global, 2022
- Video Conferencing Use for Contact Center, Global, 2022
- Video Conferencing for Frontline Workers, Global, 2022
- Impact on Physical Office Space and Real Estate, Global, 2022
- Technologies Currently Used in Meeting Rooms, Global, 2022
- Percent of Mid and Large-sized Meeting Rooms with Video Conferencing, Global, 2022
- Percent of Huddle/Small Meeting Rooms with Video conferencing, Global, 2022
- Primary Deployment Model for Video Conferencing, Global, 2022
- Top Three Factors for Room Video Conferencing Device Purchases, Global, 2022
- Importance of Key Capabilities/Features For Room-based Video Conferencing Devices –Top 2 Boxes, Global, 2022
- Importance of In-room touch controllers for Video Conferencing Rooms, Global, 2022
- Importance of Room Scheduling Displays for Video Conferencing Rooms, Global, 2022
- Importance of Smart Cameras for Video Conferencing Rooms, Global, 2022
- Importance of Intelligent Audio for Video Conferencing Rooms, Global, 2022
- Importance of Analytics for Video Conferencing Rooms, Global, 2022
- Importance of Centralized/ Remote Management for Video Conferencing Rooms, Global, 2022
- Importance of Interoperability for Video Conferencing Rooms, Global, 2022
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| Deliverable Type | Customer Research |
|---|---|
| Author | Roopam Jain |
| Industries | Telecom |
| No Index | No |
| Is Prebook | No |
| List of Charts and Figures | Frost & Sullivan’s 2022 IT decision-maker (ITDM) survey: Investment priorities for 2022 and beyond*~ ITDM Survey Respondents by Country, Global, 2022~ ITDM Survey Respondents by Region, Global, 2022~ ITDM Survey Respondents by Organization Size, Global, 2022~ ITDM Survey Respondents by Industry Sector, Global, 2022~ Percent of Desk Workers Working Remotely Part-time or Full-time, Global, 2022–2024~ Organizations with Hybrid Work Model, Global, 2022~ Guideline/Requirement on Number of Days Working from Office, Global, 2022~ Average Number of Days Working from Office, Global, 2022~ Current Work Model, Global, 2022~ Plans to Review their Current Work Model, Global, 2022~ Workplace Plans, Global, 2021–2022~ Top Benefits of Hybrid/Remote Work Model, Global, 2022~ Top Concerns for Hybrid/Remote Work Model, Global, 2022~ Percent of Organizations reporting Positive Impact of Hybrid/Remote Work on Business Culture (by Number of Knowledge Workers), Global, 2022~ COVID-19’s Impact on Digital Transformation Strategy and Investments, Global, 2022~ Communications and Collaboration Upgrade and Investment Plans, Global, 2022~ State of Communication and Collaboration Solutions, Global, 2020–2024~ Drivers for Investments in Communications and Collaboration Tools, Global, 2022~ Technologies Provided to Remote Workers, Global, 2022~ Planned Technology Investments for Remote and Hybrid Work, Global, 2022~ Video Conferencing Use for Contact Center, Global, 2022~ Video Conferencing for Frontline Workers, Global, 2022~ Impact on Physical Office Space and Real Estate, Global, 2022~ Technologies Currently Used in Meeting Rooms, Global, 2022~ Percent of Mid and Large-sized Meeting Rooms with Video Conferencing, Global, 2022~ Percent of Huddle/Small Meeting Rooms with Video conferencing, Global, 2022~ Primary Deployment Model for Video Conferencing, Global, 2022~ Top Three Factors for Room Video Conferencing Device Purchases, Global, 2022~ Importance of Key Capabilities/Features For Room-based Video Conferencing Devices –Top 2 Boxes, Global, 2022~ Importance of In-room touch controllers for Video Conferencing Rooms, Global, 2022~ Importance of Room Scheduling Displays for Video Conferencing Rooms, Global, 2022~ Importance of Smart Cameras for Video Conferencing Rooms, Global, 2022~ Importance of Intelligent Audio for Video Conferencing Rooms, Global, 2022~ Importance of Analytics for Video Conferencing Rooms, Global, 2022~ Importance of Centralized/ Remote Management for Video Conferencing Rooms, Global, 2022~ Importance of Interoperability for Video Conferencing Rooms, Global, 2022~ |
| Podcast | No |
| WIP Number | K775-01-00-00-00 |