Industries Market Research Reports
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12 Nov 2019  |  Asia Pacific  |  Customer Research
End User Priorities in Digital Transformation, Asia-Pacific, 2019
Gain an Understanding of Top Corporate Objectives & Critical Success Factors
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...
$4,950.00 -
07 Aug 2019  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Q1 2019 Tracker
Integrated Security Appliance Remains the Strongest Growing Segment in Network Security Market
The Asia-Pacific network security market recorded a year-over-year (YoY) growth rate of 12.7% in Q1 2019. The quarter experienced a weaker YoY growth rate when compared to Q1 2018’s 15.0%. The significant rise in the number of data breaches among organizations, the rapid adoption of digital technologies across businesses, and the enforcement of c...
$1,500.00 -
21 Jun 2019  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market, Forecast to 2023
Regulatory Enforcement and a Wave of New Cyber Security Related Laws Continue to Drive Market Growth in the Region
The Asia-Pacific network security market maintained steady growth momentum with a YoY growth of 15.1% in 2018. Firewall segment remained the largest revenue contributor with a double-digit YoY strong growth.IDS/IPS segment experienced a slower growth due to the decrease demand of siloed security products in the region. In terms of market share, Gre...
$15,000.00 -
30 Jun 2014  |  Asia Pacific  |  Tracker
Analysis of the Asia-Pacific Network Security Market 2013
The Increasingly Sophisticated Security Landscape is Driving the Market
The Asia-Pacific network security market is bearish without the requisite spendings and interest to call it a growing one; however, one way to improve revenue has been by providing platform-centric complementary network solutions integrated into established platforms like IPS and firewall; including, offering value-added services that take market s...
$20,000.00 -
26 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Multichannel Customer Contact
The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while use rates of LiveAgent voice and email are declining. About 25% of contact c...
$12,500.00 -
23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
$12,500.00 -
23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00 -
23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Agent Performance Optimization
The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...
$12,500.00 -
18 Jun 2014  |  Asia Pacific  |  Tracker
Analysis of the Asia-Pacific ADC Market H1 2012
Growing Adoption of Application-Centric Business Model Will Drive the Market
The Asia-Pacific application delivery controller market registered a robust growth rate in H1 2012, as the evolution of the ADC into an application-centric delivery platform generated renewed interest in the technology from enterprises. Furthermore, the consolidation of data center as well as green data center initiatives taken by enterprises acted...
$13,500.00 -
18 Jun 2014  |  Asia Pacific  |  Tracker
Application Delivery Controller Market in Asia-Pacific 2013 Tracker
Increasing Adoption of Cloud Services Key Driver for Market Growth
The Asia-Pacific (APAC) application delivery controller (ADC) market posted an 8.8% growth on a YoY basis in 2013. The slowdown in the market could be attributed to the weaker business climate in the region, which affected enterprise propensity to spend on IT, as well as resulted in enterprises opting to prioritize investments in other technology s...
$20,000.00