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  1. 30 Jul 2024  |  Europe  |  Market Research

    Exploring European Use Cases for Generative AI in CX

    Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe

    The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

    $2,450.00
  2. 04 Jul 2024  |  Europe  |  Frost Radar

    Frost Radar : EMEA Cloud Contact Centers, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

    $4,950.00
  3. 26 Mar 2024  |  Europe  |  Frost Radar

    Frost Radar : Customer Experience Management in Europe, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

    $4,950.00
  4. 12 Mar 2024  |  Europe  |  Market Research

    The State of the Cloud: Europe

    The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization

    As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

    $4,950.00
  5. 08 Mar 2024  |  Asia Pacific  |  Market Research

    Metaverse in Asia

    Growth Opportunities and Strategies

    Frost & Sullivan defines metaverse as a network of persistent 3D worlds and simulations where end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can int...

    $2,450.00
  6. 24 Jan 2024  |  Latin America  |  Market Research

    Global Customer Experience (CX) Outsourcing Services Growth Opportunities

    Tailored Customer Experiences Bring New Opportunities for Differentiation

    The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...

    $4,950.00
  7. 31 Dec 2019  |  Europe  |  Market Research

    European Mobile Threat Defense Market, Forecast to 2023

    The Smartphone and Tablet Cybersecurity Solution Market

    The study provides an overview of the Mobile Threat Defense market in Europe and forecasts its development until 2023. It highlights major market drivers and restraints that are likely to affect the demand for mobile security solutions. In addition to identifying major industry trends that will have a lasting impact on MTD product development and m...

    $4,950.00
  8. 27 Dec 2019  |  Latin America  |  Market Research

    Latin American ICT Growth Opportunities, Forecast to 2025

    Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

    When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

    $1,500.00
  9. 23 Dec 2019  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market Q2 2019 Tracker

    Service Provider and Government Sector Remained As the Key Revenue Contributors to Drive the Network Security Market

    The Asia-Pacific network security market witnessed a YoY growth of 14.7% in Q2 2019. This was much stronger than the 11.9% YoY in the previous second quarter. In Q2 2019, the healthcare sector was the fastest-growing vertical; it recorded a YoY growth of 26.7%. However, market size of the healthcare sector remained the smallest revenue contributor ...

    $1,500.00
  10. 18 Dec 2019  |  Asia Pacific  |  Market Research

    The Malaysian FinTech Landscape, 2019

    The Malaysian Banking Industry is on the Brink of Technological Disruption

    This study covers the reaction of traditional banks and other financial service companies, the Malaysian regulators and supporting organisations to the new-generation trend of FinTech and explores FinTech start-ups active in the Malaysian market. A regulator holds the key to growing markets; this is true of FinTech in Malaysia. We have captured ke...

    $1,500.00