Industries Market Research Reports

Business productivity practices have changed dramatically over the past several years. This is attributed to the move to a remote workforce and the accelerated digital transformation of enterprises. Communication is an essential component of business efficiency. Enterprise messaging integrates different types of virtual communication required for b...

In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...

The central concept of the Metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can interact with one another in real time. The term Industrial Metaverse refers to an always-on 3D environment where digital twins provide virtual replicas of the physical machinery, production line, vehicles, grids, and...

22 Dec 2022  |  Global  |  Technology Research

Decentralized Finance (DeFi): Disrupting Financial Intermediaries

Technology is Offering a Digital Alternative to Transform the Finance Industry

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Developers coined the term DeFi (defy) to illustrate eliminating regulatory parties and intermediaries from transactions, as multiple parties being involved in a transaction leads to low transparency and money loss for the user in a traditional financial system. DeFi allows clarity and transparency, giving users confidence and an understanding of ...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...

21 Dec 2022  |  Global  |  Technology Research

Supercomputers: Enabling Applications of the Future

The Demand for High-performance Computing Boosts Future Growth Potential Across Application Areas

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A supercomputer is an interconnected system of processors, memory modules, input, and outputs (I/O), and network nodes, that collectively execute highly complex tasks in a significantly smaller time frame than a regular computer. A regular computer may take years to execute certain processes while a supercomputer can achieve those in minutes. Super...