Industries Market Research Reports

Despite broad consensus on the role of information and communication technologies (ICT) in overcoming challenges in today’s utilities, the smart water market remains in an early phase of development. This market insight examines the smart water market, using Europe as an example of how ICT can aid water utilities worldwide. Topics include an over...

This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across ...

This market insight explores the role of the Information and Communications technology industry in the European electric vehicles market. It examines the requirement of various ICT tools in the electric vehicle environment such as IT mobility platforms, software systems, and connectivity. It finally discusses the current role of various ICT infrast...

The demand for IT and communications technology in Europe depends on smart grid plans and innovation. Smart metering is the most prominent smart grid project in Europeeven in countries such as Poland where smart metering is still in a trial stage. Generation companies continue to adapt to meet national or European targets. On the other hand, the i...