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19 Dec 2013  |  Global  |  Market Research
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
$10,000.00
Special Price $7,500.00 save 25 %
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16 Dec 2013  |  Global  |  Market Research
Payment Privacy Protection - Global Security Implications
Securing Identification During the Payment Process
Payment fraud continued to increase across Europe in 2012. France and the United Kingdom were the most notable market regions targeted. The increase of smartphones and tablets has changed the way people use professional and personal communication devices. During the payment process, risks are high, especially during a card not present (CNP) payment...
$2,450.00
Special Price $1,837.50 save 25 %
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13 Dec 2013  |  Latin America  |  Market Research
Latin American Telco Cloud Computing Profile
Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy
Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.
$1,500.00
Special Price $1,125.00 save 25 %
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10 Dec 2013  |  Global  |  Market Research
Hosted Unified Communications (UC) Market in IndiaFiscal Year 2013
Telecom Policy Change is Expected to Bring Adoption Gains
Unified communications (UC) technologies adoption in India is set to change with adjustments in India's telecom policy. The segments of the market researched and covered in this market insight are hosted services for audio, video, Web conferencing, call center, email, and voice. The market verticals covered include government; Internet technology (...
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Special Price $1,125.00 save 25 %
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10 Dec 2013  |  Europe  |  Market Research
The Competitive Landscape for Location-based Technologies
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Special Price $1,125.00 save 25 %
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28 Nov 2013  |  Asia Pacific  |  Market Research
Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012
Growing Demand for Professional Security Services Drives the Market
The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...
$16,000.00
Special Price $12,000.00 save 25 %
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27 Nov 2013  |  Latin America  |  Market Research
Analysis of the Latin American Managed Security Services Market
Increased Spying and the Complexity of Attacks Drive Security Investment
The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....
$6,950.00
Special Price $5,212.50 save 25 %
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22 Nov 2013  |  Europe  |  Market Research
The Future of mPayments in Europe
Cloud-based mPayments are Creating Immediate Business Opportunities for mPayment Service Providers
The value of transactions over mobile devices is predicted to grow exponentially over the next five years in Europe. The proliferation of tablets and smartphones are blurring the difference between the traditional online commerce and the mobile commerce markets. In-depth interviews with mobile network operators, card networks, financial institution...
$2,450.00
Special Price $1,837.50 save 25 %
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15 Nov 2013  |  South Asia, Middle East & North Africa  |  Market Research
IT Service Opportunities in the Indian Automotive Sector
Increasing Business Transformation Drives Opportunities for IT Services
This research service analyzes IT service opportunities in the Indian automotive sector. The key driver for the growth of IT services in the sector is increased spending by large OEMs. Streamlining their supply chain, better customer connect, and the need for real-time availability of information across the value chain have all played a crucial rol...
$4,950.00
Special Price $3,712.50 save 25 %
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15 Nov 2013  |  Latin America  |  Market Research
Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market
Mature and New Business Models are Driving Data Center Service Investments
Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...
$6,950.00
Special Price $5,212.50 save 25 %